on March 30, 2021 | By Wendy Bartlett
COVID-19 has fundamentally changed many aspects of the healthcare industry, including how care is delivered, how technology is used, and everything in between. Now as we begin looking beyond the pandemic, healthcare leaders must determine what these changes mean for the future of patient engagement and how practices should take note over the next year to prepare for what’s to come. What’s next for patient engagement in a post-COVID-19 era? Here’s our take:
on March 18, 2021 | By Wendy Bartlett
Engagement is both beneficial and essential for the 800,000+ U.S. residents in assisted living communities. Research has revealed a number of mental and physical health benefits for assisted living residents who engage in social activities, form strong interpersonal connections, and remain as actively involved as possible in their own care. However, residents living in assisted living communities may struggle to stay engaged—especially now, as the COVID-19 pandemic keeps loved ones away. Let’s discuss the importance of engagement for assisted living residents, as well as different activities you can use to boost it during the pandemic and beyond.
on March 16, 2021 | By Wendy Bartlett
Medical billing: It’s probably not your favorite part of your job, but getting it right is essential to keep your doors open and continue delivering quality care for your patients. In this article, we’ll share tips for improving your healthcare practice’s medical billing process for greater efficiency, transparency, and profitability.
on March 12, 2021 | By Wendy Bartlett
COVID-19 has completely changed the way of the world, introducing unprecedented challenges and equally novel solutions. One such example is telehealth, which has gained rapid momentum over the course of the pandemic. In fact, healthcare leaders are predicting that 20-30 percent of all medical care will be delivered digitally from now on, even after the global health crisis is finally a thing of the past. Shifting from in-person to telehealth visits was an adjustment for nearly everyone from patients to providers, but the learning curve is the most significant for elderly adults, who are the least likely to be comfortable using new technology. Let’s talk about how to increase telehealth use for your healthcare practice’s elderly patients.
on March 10, 2021 | By Wendy Bartlett
Getting patients in the door initially is only the first step when it comes to running a successful healthcare practice. For many, the true challenge lies in delivering top-quality care that keeps patients coming back, especially amid the ever-evolving expectations of the modern healthcare consumer. With that said, pediatric clinics can forge stronger patient relationships and ensure greater patient retention by adopting the following strategies.
on March 2, 2021 | By Wendy Bartlett
Electronic health records (EHRs) arm healthcare practices with a method to digitally document and track the care they provide. However, in more recent years, EHR providers have started adapting their software and looking for ways to incorporate patient engagement tools that enhance their product offering and deliver greater support to patients. Despite their newfound focus on patient engagement, many EHR vendors miss the mark when it comes to actually engaging patients. This can ultimately result in healthcare practices like yours, that may be concerned with failing to meet modern consumer expectations, switching EHRs to provide their patients with a better, more user-friendly digital experience.
on February 16, 2021 | By Wendy Bartlett
Population health is a popular buzzword within the healthcare industry, but for practices and providers, it’s much more than that. In spite of the ever-increasing importance of understanding and improving the health of populations, 56 percent of healthcare leaders are underwhelmed by population health management technology. In fact, a significant number of healthcare practices (74 percent) either use no population health management tools at all or solely rely on their electronic health record (EHR) system for this function, whether due to a lack of effectiveness or their own hesitance to adopt new technologies.
on February 9, 2021 | By Wendy Bartlett
The recent release of the COVID-19 vaccine has offered a glimmer of hope to people fighting the virus all over the globe. However, recent research shows that more than 30 percent of the U.S. public does not intend to vaccinate against COVID-19. Although vaccine hesitancy is certainly nothing new, addressing these concerns is particularly paramount to achieve the ultimate goal: herd immunity. Not surprisingly, safety and quality control are among the top concerns regarding the COVID-19 vaccine.
on February 2, 2021 | By Wendy Bartlett
Today’s healthcare consumers expect seamless digital experiences, your patients included. Healthcare practices aim to deliver patient-centered care and align with modern consumer expectations, but doing so requires arming patients with the tools and resources they need—which starts with the patient portal.
on January 26, 2021 | By Wendy Bartlett
These days, engaging and empowering patients to take an active role in their own care is a top priority for healthcare practices of all shapes and sizes. Providers are increasingly recognizing the many benefits to strong patient engagement, such as better care outcomes and reducing healthcare spending.