Patient Survey

Gain valuable patient information between visits 

Capture patient-reported health outcomes and vital patient feedback about your practice with automated patient surveys. 

Take 90 seconds and see how to automatically measure patient satisfaction & capture patient-reported outcomes with completely customizable surveys. Watch the video above. 

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Knowing how patients feel between videos—and how they feel about their providers—is critical for building lasting relationships. PatientSurvey empowers practices to collect patient feedback, often and with ease.

Key benefits of InteliChart's automated patient survey solution

hands on a computer keyboard taking an online survey

Support CAHPS and HCAHPS scores

Ensure your organization is meeting or exceeding patient expectations and providing the highest standards of care. Automating the delivery of patient satisfaction surveys helps you understand the patient experience and identify areas of strength and weakness. 

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Capture patient-reported outcomes

Find out how your patients are feeling with automated patient-reported outcome surveys such as PHQ-9, HOOS, and KOOS. Send surveys following patient visits based on specific criteria such as diagnosis, procedure, or pain level. 

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Survey-based interventions

Create automated events based on patients’ survey responses. For example, a patient indicating they are in pain or have low functional status can trigger an automated text, email, phone call, or alert to a staff member. 

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Knowing how patients feel between videos—and how they feel about their providers—is critical for building lasting relationships. PatientSurvey empowers practices to collect patient feedback, often and with ease.

Features include: 

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Define populations

Easily filter to define patient populations based on any data set, including diagnosis, procedure, symptom, demographic, or payer type.
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Customize surveys

Patient Survey’s intuitive drag-and-drop tool enables you to quickly design surveys according to your needs. Response weighting gives further insights into patient answers.
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Report and benchmark

Robust reporting and benchmarking, including scorecards, enable you to analyze survey data at the patient, provider, and organizational level.
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Build referrals

Send a simple ratings survey to find out how likely patients are to refer friends and family to your organization. Use positive reviews and ratings to promote your practice on your website or through social media.
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Knowing how patients feel between videos—and how they feel about their providers—is critical for building lasting relationships. PatientSurvey empowers practices to collect patient feedback, often and with ease.

Additional patient engagement solutions from InteliChart

Healthy Outcomes Patient Portal Patient Schedule Patient Intake Patient Notify Family Portal Patient Survey Patient Activate Patient eHealth

Patient Portal

Give patients instant access to their entire clinical record via an intuitive and well-designed healthcare hub. Patient Portal seamlessly integrates with our other engagement solutions, creating a convenient and cohesive experience for patients. 

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Patient Schedule

Enable patients to quickly schedule appointments after searching for and selecting a provider online without logging into an account or downloading an app. Meanwhile, avoid unwanted overbookings and scheduling mishaps via our two-way integration with your EHR. 

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Patient Intake

Give patients the convenience to check in for their visit from their home, the parking lot, or your waiting room. Providers will enjoy streamlined patient processing workflows by digitizing and automating the entire intake process. 

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Patient Notify

Automate appointment reminders, confirmations, and organizational announcements via call, text, email, or within the Patient Portal. Maximize staff efficiency and increase practices' revenues by eliminating manual patient communication workflows.

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Family Portal

Empower families to manage the health of a loved one who is in long-term care, skilled nursing, and rehabilitation facilities. Family Portal offers the same easy-to-use and modern portal experience as our Patient Portal.  

Explore Family Portal

Patient Survey

Automatically measure patient satisfaction and capture patient-reported outcomes with completely customizable surveys. Send surveys to target populations and create automated events based on survey responses. 

Patient Activate

Say goodbye to manual and inefficient population health initiatives and motivate your patients to become active participants in their own health. Automate meaningful engagement between visits using simple yet powerful tools that enable you precisely identify patients to manage, monitor, and intervene with.

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Patient eHealth

Provide a fully integrated virtual care experience that emulates a digital version of your physical practice. With options for 1:1 or group visits, providers and staff will appreciate not having to leave their current systems or workflows, while patients will love the convenience and simplicity of our telehealth solution.

Explore Patient eHealth

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Get a firsthand look at how InteliChart empowers game-changing patient engagement success.

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