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News & Press

Read the latest news and press from the leading patient engagement software company, InteliChart.

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News-6.25-2

Patient Engagement Technology Only Works if Patients Use It

on June 30, 2025 | By The InteliChart Team

Most providers have invested in patient engagement technology—whether it’s a portal, digital intake, or mobile appointment reminders. But many are still waiting to see those tools deliver on their full promise. Adoption remains one of the biggest gaps in patient engagement today. Too often, technology is implemented, but patients either don’t know if it exists, don’t understand how to use it, or try it once and never come back. That leaves providers with underutilized tools, missed opportunities for proactive care, and frustrated staff still managing tasks that should be automated.

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How Patient Engagement Can Boost CHC Funding

on June 11, 2025 | By Gary Hamilton

Community health centers (CHCs) serve a vital role in the American healthcare system, delivering essential care to more than 30 million people in underserved communities. As mission-driven organizations, CHCs care for patients regardless of their ability to pay – reaching Medicaid recipients, uninsured individuals, and those in the Children’s Health Insurance Program (CHIP). But the very factors that make their work so important – poverty, language barriers, housing insecurity, and limited transportation – also make it harder to engage patients outside of the exam room.

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PointClickCare Features InteliChart as Its Sponsor Spotlight

on May 8, 2025 | By The InteliChart Team

Will Cantrell, Director of Product Research & Analytics and Craig Allen, Executive Vice President, discuss how InteliChart’s Family Portal strengthens connections between care teams and families. With real-time health updates, secure group and broadcast messaging, and convenient bill pay, the Family Portal is modernizing family engagement in long-term care.

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IN-News-MedCity-2.25

Automating Insurance Verification: A Game-Changer for Pre-Visit Payment Collection

on March 3, 2025 | By Gary Hamilton

The operational benefits of automated eligibility and payment workflows are clear, but its impact on people — both patients and staff — may be even more profound. Insurance eligibility and benefit verification has long been a cornerstone of healthcare operations. Yet for many providers, the traditional manual process remains a source of inefficiency and frustration. Time-consuming, error-prone, and administratively taxing, manual verification often hampers practices’ ability to collect accurate payments upfront — a critical step in creating financial stability and improving the patient experience.

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Building a Resilient and Efficient Healthcare Practice

on February 26, 2025 | By Gary Hamilton

The healthcare industry is under mounting pressure. The challenges that defined 2024—rising costs, administrative burdens, labor shortages, and evolving patient expectations—show no signs of easing. Practices that want to thrive must prepare to address these challenges head-on, leveraging innovation and patient-centered strategies to stay competitive.

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