
Patient Engagement Technology Only Works if Patients Use It
on June 30, 2025 | By The InteliChart Team
Most providers have invested in patient engagement technology—whether it’s a portal, digital intake, or mobile appointment reminders. But many are still waiting to see those tools deliver on their full promise. Adoption remains one of the biggest gaps in patient engagement today. Too often, technology is implemented, but patients either don’t know if it exists, don’t understand how to use it, or try it once and never come back. That leaves providers with underutilized tools, missed opportunities for proactive care, and frustrated staff still managing tasks that should be automated.
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