Family Portal

Streamline family communication and alleviate stress

Efficient communication strengthens bonds between families, residents, and staff in senior living and skilled nursing facilities. However, the challenge of communicating with loved ones can easily overwhelm staff members that are already stretched to the limit. Modernize family-facility communication and reduce staff burnout with our user-friendly Family Portal, modeled after our award-winning Patient Portal.  

Take 90 seconds and see how you effective communication can transfer your facility. Watch the video above. 

grandfather showing phone to family

Family involvement is crucial for improving the quality of care for residents who are in long-term care, skilled nursing, and rehabilitation facilities. Family Portal enables family members and caregivers to stay informed about the health and well-being of their loved ones from a distance.

Key benefits of InteliChart's Family Portal

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Reduce Administrative Load

Today’s methods of outreach are cumbersome and time consuming. Say good-bye to messaging families on your personal device and minimize disruptions from phone calls and in-person inquiries about loved ones. Our HIPAA-compliant messaging enables direct, secure communication between family members and staff, and ensures all parties are receiving the same information.  

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Elevate Care Quality

Quick responses to family questions ease concerns, assuring them of exceptional care for their loved one. Our caregiver portal fosters a collaborative environment, improving residents' quality of life and reducing staff distractions. 

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Enhance Your Organization's Reputation

Differentiate your organization and demonstrate your commitment to the well-being of your residents and their families, which can translate to favorable word-of-mouth in the community and higher star ratings.  

grandfather showing phone to family

Family involvement is crucial for improving the quality of care for residents who are in long-term care, skilled nursing, and rehabilitation facilities. Family Portal enables family members and caregivers to stay informed about the health and well-being of their loved ones from a distance.

Features include:

Platform-Family Portal EDIT
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Broadcast messaging

Efficiently communicate important updates, announcements, and reminders to the entire care team and patient families simultaneously through one-way messaging.
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Family messaging

Encourage collaboration between healthcare professionals and families. Real-time family notifications ensure timely responses.
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Quality control

Our caregiver portal allows organizations to establish a gatekeeper for family communications, ensuring accountability and consistency in messaging.
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Organized communications

Family conversations can be organized into threaded discussions, making it easier to track communications.
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Accessible healthcare information

Authorized family members can use the portal to view real-time health information about their loved one, including provider lists, prescriptions and medication administration, and the latest vital readings.
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Integration with long-term care software

Family Portal connects to your existing EHR via a discreet, bi-directional API integration. Contact us to learn more about the integrations we currently support.
grandfather showing phone to family

Family involvement is crucial for improving the quality of care for residents who are in long-term care, skilled nursing, and rehabilitation facilities. Family Portal enables family members and caregivers to stay informed about the health and well-being of their loved ones from a distance.

Additional patient engagement solutions from InteliChart

Healthy Outcomes Patient Portal Patient Schedule Patient Intake Patient Notify Family Portal Patient Survey Patient Activate Patient eHealth

Patient Portal

Give patients instant access to their entire clinical record via an intuitive and well-designed healthcare hub. Patient Portal seamlessly integrates with our other engagement solutions, creating a convenient and cohesive experience for patients. 

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Patient Schedule

Enable patients to quickly schedule appointments after searching for and selecting a provider online, without logging into an account or downloading an app. Meanwhile, avoid unwanted overbookings and scheduling mishaps via our two-way integration with your EHR. 

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Patient Intake

Give patients the convenience to check in for their visit from their home, the parking lot, or your waiting room. Providers will enjoy streamlined patient processing workflows by digitizing and automating the entire intake process. 

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Patient Notify

Automate appointment reminders, confirmations, and organizational announcements via call, text, email or within the Patient Portal. Maximize staff efficiency and increase practices revenues by eliminating manual patient communication workflows.

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Family Portal

Empower families to manage the health of a loved one who is in long-term care, skilled nursing, and rehabilitation facilities. Family Portal offers the same easy-to-use and modern portal experience as our Patient Portal.  

Patient Survey

Automatically measure patient satisfaction and capture patient-reported outcomes with completely customizable surveys. Send surveys to target populations and create automated events based on survey responses. 

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Patient Activate

Say goodbye to manual and inefficient population health initiatives and motivate your patients to become active participants in their own health. Automate meaningful engagement between visits using simple yet powerful tools that enable you precisely identify patients to manage, monitor, and intervene with.

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Patient eHealth

Provide a fully integrated virtual care experience that emulates a digital version of your physical practice. With options for 1:1 or group visits, providers and staff will appreciate not having to leave their current systems or workflows, while patients will love the convenience and simplicity of our telehealth solution.

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Get a firsthand look at how InteliChart empowers game-changing patient engagement success.

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