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When family members can’t be there for their loved ones in senior living or long-term care facilities, Family Portal is the next best way to stay connected. Families have 24/7 access to remote health monitoring information such as residents' meal consumption, activities, and functional status. Facility staff can manage family health inquiries through secure messaging and provide a convenient way to pay statements online.
Nothing is worse than the ongoing phone tag between your care team and a resident’s family members. Convenient, secure, HIPAA-compliant messaging ends frustrating, inefficient phone calls for family members and your staff.
Reduce staff workloads and stay connected to your residents’ family members by automating your organization’s communications via text, email, and IVR phone calls with our Family Notify solution.
Use Family Portal to differentiate your organization and demonstrate your commitment to the well-being of your residents and their families, which can translate to favorable online ratings. Adding our Family Survey solution to your engagement toolbox helps you gain valuable insights into how families feel about the care you’re giving their loved one.
Give patients instant access to their entire clinical record via an intuitive and well-designed healthcare hub. Patient Portal seamlessly integrates with our other engagement solutions, creating a convenient and cohesive experience for patients.
Enable patients to quickly schedule appointments after searching for and selecting a provider online, without logging into an account or downloading an app. Meanwhile, avoid unwanted overbookings and scheduling mishaps via our two-way integration with your EHR.
Give patients the convenience to check in for their visit from their home, the parking lot, or your waiting room. Providers will enjoy streamlined patient processing workflows by digitizing and automating the entire intake process.
Automate appointment reminders, confirmations, and organizational announcements via call, text, email or within the Patient Portal. Maximize staff efficiency and increase practices revenues by eliminating manual patient communication workflows.
Empower families to manage the health of a loved one who is in long-term care, skilled nursing, and rehabilitation facilities. Family Portal offers the same easy-to-use and modern portal experience as our Patient Portal.
Automatically measure patient satisfaction and capture patient-reported outcomes with completely customizable surveys. Send surveys to target populations and create automated events based on survey responses.
Say goodbye to manual and inefficient population health initiatives and motivate your patients to become active participants in their own health. Automate meaningful engagement between visits using simple yet powerful tools that enable you precisely identify patients to manage, monitor, and intervene with.
Provide a fully integrated virtual care experience that emulates a digital version of your physical practice. With options for 1:1 or group visits, providers and staff will appreciate not having to leave their current systems or workflows, while patients will love the convenience and simplicity of our telehealth solution.