Efficient communication strengthens bonds between families, residents, and staff in senior living and skilled nursing facilities. However, the challenge of communicating with loved ones can easily overwhelm staff members that are already stretched to the limit. Modernize family-facility communication and reduce staff burnout with our user-friendly Family Portal, modeled after our award-winning Patient Portal.
Today’s methods of outreach are cumbersome and time consuming. Say good-bye to messaging families on your personal device and minimize disruptions from phone calls and in-person inquiries about loved ones. Our HIPAA-compliant messaging enables direct, secure communication between family members and staff, and ensures all parties are receiving the same information.
Quick responses to family questions ease concerns, assuring them of exceptional care for their loved one. Our caregiver portal fosters a collaborative environment, improving residents' quality of life and reducing staff distractions.
Differentiate your organization and demonstrate your commitment to the well-being of your residents and their families, which can translate to favorable word-of-mouth in the community and higher star ratings.
Give patients instant access to their entire clinical record via an intuitive and well-designed healthcare hub. Patient Portal seamlessly integrates with our other engagement solutions, creating a convenient and cohesive experience for patients.
Enable patients to quickly schedule appointments after searching for and selecting a provider online, without logging into an account or downloading an app. Meanwhile, avoid unwanted overbookings and scheduling mishaps via our two-way integration with your EHR.
Give patients the convenience to check in for their visit from their home, the parking lot, or your waiting room. Providers will enjoy streamlined patient processing workflows by digitizing and automating the entire intake process.
Automate appointment reminders, confirmations, and organizational announcements via call, text, email or within the Patient Portal. Maximize staff efficiency and increase practices revenues by eliminating manual patient communication workflows.
Empower families to manage the health of a loved one who is in long-term care, skilled nursing, and rehabilitation facilities. Family Portal offers the same easy-to-use and modern portal experience as our Patient Portal.
Automatically measure patient satisfaction and capture patient-reported outcomes with completely customizable surveys. Send surveys to target populations and create automated events based on survey responses.
Say goodbye to manual and inefficient population health initiatives and motivate your patients to become active participants in their own health. Automate meaningful engagement between visits using simple yet powerful tools that enable you precisely identify patients to manage, monitor, and intervene with.
Provide a fully integrated virtual care experience that emulates a digital version of your physical practice. With options for 1:1 or group visits, providers and staff will appreciate not having to leave their current systems or workflows, while patients will love the convenience and simplicity of our telehealth solution.