Patient Portal

Your digital front door for patient engagement

Today’s patients and healthcare consumers know what they want from their healthcare providers. When it comes to patient portals, they expect a user experience consistent with applications they use every day. To meet those demands, we’ve established a new standard for portal technology.

CHECKLIST: HOW EFFECTIVE IS MY PATIENT PORTAL

Take 90 seconds and see how we're setting a new standard for portal technology!
Watch the video above. 

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InteliChart Excels in KLAS First Look Spotlight Report 2024

InteliChart is proud to announce its outstanding performance in the recent KLAS First Look Spotlight Report, where our Patient Portal earned an overall customer satisfaction score of 86. This achievement sets us apart in the healthcare IT industry, outperforming multiple KLAS averages.

KLAS, known for its thorough evaluations of healthcare IT, assessed our Patient Portal in terms of key performance indicators, customer expectations, and functionality adoption. The report highlights how our Patient Portal outperforms EHR vendor options, emphasizing its seamless integration and ability to enhance patient experiences through clear communication.

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Today’s patients want a user-friendly digital experience that’s consistent with the applications they use on a daily basis. However, many healthcare practices struggle with the most important piece of the patient engagement puzzle: the Patient Portal. That’s where we come in.

Key benefits of InteliChart's Patient Portal software

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Streamlined patient experience

Our Patient Portal is a convenient, one-stop solution that streamlines and organizes all patient information in a single place. By putting their health information at their fingertips, you can establish a trusted partnership with patients and give them what they need to actively participate in their care and achieve better outcomes.

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Easy and intuitive design

Patient Portal is smart, user-friendly, and continually updated to deliver leading-edge functionality. Our portal communicates with all of our patient engagement solutions to create a cohesive experience for patients and the providers that care for them. Enjoy the ease of working with a single vendor rather than experiencing the headaches of managing several disparate patient engagement systems.

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Efficient workflows for staff

Our Patient Portal streamlines manual workflows, enabling your staff to focus on the patient care experience. Automating these processes reduces administrative burdens while increasing patient and provider satisfaction.

Features include:

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A modern portal experience

Make the right first impression by offering patients a modern, easy-to-use portal that offers the functionalities patients have come to expect from their healthcare providers.
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Real-time integration

Patient Portal integrates with our engagement solutions for online scheduling, surveys, reminders, population health, and more.
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Single solution

Make use of a single portal solution even if your organization uses multiple EHRs. Our robust, direct API integration brings together disparate systems into a single patient portal that updates the EHR patient record in real time.
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Smooth user experience

An organization’s portal is a direct reflection on their brand, and a disjointed user experience negatively impacts patient satisfaction. Patient Portal blends seamlessly with your existing EHR or practice management system.
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Painless portal migrations

InteliChart's team of experts ensures an effortless transition to your new portal. Established portal-registered patients are automatically enrolled with all historical health data accessible on day one. Plus, we provide fully functional, text-based auto enrollment for new patients.

Patient Portal FAQs

What are some features that make InteliChart’s Patient Portal stand out?

Patient Portal is complete with all the features that patients and practices are looking for, including the ability to: 

  • Schedule appointments online
  • View records and lab results
  • Access and fill out intake forms
  • Request medication refills
  • Pay bills with flexible plans
  • Send and view messages
  • Set communication preferences
  • Allow staff to see what patient sees in portal with administrative patient views
  • Send auto lab/X-ray results on provider’s sign-off
  • Exchange data in real time through InteliChart’s comprehensive API
  • Attach documents to the ICS
  • Educate patients at no extra charge
How will InteliChart’s Patient Portal improve efficiency at my practice?

InteliChart’s Patient Portal allows practices to automate manual workflows, such as password resets, new user registration, intake forms, and appointment scheduling. Practice staff can receive, respond, and send messages directly through your EHR, reducing phone calls and giving staff more time to focus on patient care.

Will practice staff need to modify the workflows they are comfortable with?

Your technology needs to work for you—not against you. Rather than completely reinventing the wheel, our portal delivers top-quality care efficiently and effectively. We mirror your specific workflows within your EHR so you can maintain (and enhance) your existing practice workflows. That way, you can keep doing what you do best without running into unnecessary operational obstacles.

How are InteliChart’s patient engagement solutions different from other solutions on the market?

InteliChart is the only patient engagement technology company that offers a truly unified solutions platform. Our engagement solutions were intentionally designed to work in harmony with one another and developed from the same code-base, sharing a common infrastructure and data foundation. 

As a healthcare provider, you may have obtained a product for your patient portal, another for intake, another for reminders, and still others for surveys and pop health. Now you have products from multiple vendors that struggle to communicate with each other, creating friction for you and your patients. This lack of continuity results in poor patient experiences and broken provider workflows that lead to disconnected, unengaged patients and frustrated providers.

How often do you update the platform?

We’re committed to continually innovating and updating our technology, with company vision and enhancement requests from our customers driving regular quarterly updates to our Patient Portal.

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Additional patient engagement solutions from InteliChart

Healthy Outcomes Patient Portal Patient Schedule Patient Intake Patient Notify Family Portal Patient Survey Patient Activate Patient eHealth

Patient Portal

Give patients instant access to their entire clinical record via an intuitive and well-designed healthcare hub. Patient Portal seamlessly integrates with our other engagement solutions, creating a convenient and cohesive experience for patients. 

Patient Schedule

Enable patients to quickly schedule appointments after searching and selecting a provider online, without logging into an account or downloading an app. Meanwhile, avoid unwanted overbookings and scheduling mishaps via our two-way integration with your EHR. 

Explore Patient Schedule

Patient Intake

Give patients the convenience to check in for their visit from their home, the parking lot, or your waiting room. Providers will enjoy streamlined patient processing workflows by digitizing and automating the entire intake process. 

Explore Patient Intake

Patient Notify

Automate appointment reminders, confirmations, and organizational announcements via call, text, email, or within the Patient Portal. Maximize staff efficiency and increase profitability by eliminating manual patient communication workflows.

Explore Patient Notify

Family Portal

Empower families to manage the health of a loved one who is in long-term care, skilled nursing, or a rehabilitation facility. Family Portal offers the same easy-to-use and modern portal experience as our Patient Portal.  

Explore Family Portal

Patient Survey

Automatically measure patient satisfaction and capture patient-reported outcomes with completely customizable surveys. Send surveys to target populations and create automated events based on survey responses. 

Explore Patient Survey

Patient Activate

Say goodbye to manual and inefficient population health initiatives and motivate your patients to become active participants in their own health. Automate meaningful engagement between visits using simple yet powerful tools that enable you precisely identify patients to manage, monitor, and intervene with.

Explore Patient Activate

Patient eHealth

Provide a fully integrated virtual care experience that emulates a digital version of your physical practice. With options for 1:1 or group visits, providers and staff will appreciate not having to leave their current systems or workflows, while patients will love the convenience and simplicity of our telehealth solution.

Explore Patient eHealth

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