on March 30, 2021 | By Wendy Bartlett
COVID-19 has fundamentally changed many aspects of the healthcare industry, including how care is delivered, how technology is used, and everything in between. Now as we begin looking beyond the pandemic, healthcare leaders must determine what these changes mean for the future of patient engagement and how practices should take note over the next year to prepare for what’s to come. What’s next for patient engagement in a post-COVID-19 era? Here’s our take:
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on March 18, 2021 | By Wendy Bartlett
Engagement is both beneficial and essential for the 800,000+ U.S. residents in assisted living communities. Research has revealed a number of mental and physical health benefits for assisted living residents who engage in social activities, form strong interpersonal connections, and remain as actively involved as possible in their own care. However, residents living in assisted living communities may struggle to stay engaged—especially now, as the COVID-19 pandemic keeps loved ones away. Let’s discuss the importance of engagement for assisted living residents, as well as different activities you can use to boost it during the pandemic and beyond.
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on March 10, 2021 | By Wendy Bartlett
Getting patients in the door initially is only the first step when it comes to running a successful healthcare practice. For many, the true challenge lies in delivering top-quality care that keeps patients coming back, especially amid the ever-evolving expectations of the modern healthcare consumer. With that said, pediatric clinics can forge stronger patient relationships and ensure greater patient retention by adopting the following strategies.
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on February 2, 2021 | By James Taylor
As patient engagement solutions become a necessity for driving customer retention among healthcare providers, EHRs are faced with a dilemma: Build their own patient engagement tool-set or partner with an already established platform. Which makes the most sense for your company, revenue, and budget? In this infographic, we compare each approach to help you decide.
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on February 2, 2021 | By Wendy Bartlett
Today’s healthcare consumers expect seamless digital experiences, your patients included. Healthcare practices aim to deliver patient-centered care and align with modern consumer expectations, but doing so requires arming patients with the tools and resources they need—which starts with the patient portal.
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on January 26, 2021 | By Wendy Bartlett
These days, engaging and empowering patients to take an active role in their own care is a top priority for healthcare practices of all shapes and sizes. Providers are increasingly recognizing the many benefits to strong patient engagement, such as better care outcomes and reducing healthcare spending.
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on December 8, 2020 | By Wendy Bartlett
Many of today’s electronic health records (EHR) vendors recognize the value in enhancing their platform with patient engagement technology. When looking to do this, they typically have three choices: either build the technology in-house, partner with an existing company, or buy a new solution by way of an acquisition.
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on November 5, 2020 | By Wendy Bartlett
Achieving positive patient outcomes is the number one goal for healthcare practices. Amid ever-evolving consumer expectations, rapid technological advancements, and the shift from volume-based to value-based care, attaining healthy outcomes has become an even higher priority.
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on October 22, 2020 | By Wendy Bartlett
In recent years, population health has become an increasingly effective way for healthcare professionals to develop a stronger understanding and improve the health of their communities. Now, the COVID-19 pandemic has put a spotlight on the need for proactive management of population health.
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on October 13, 2020 | By Wendy Bartlett
Healthcare has never been more competitive than it is today. The rise of healthcare consumerism has completely changed the game. Modern consumers have higher expectations in terms of the cost, quality, and type of care they receive. They’re also more willing than ever before to switch providers in pursuit of a better care experience when those expectations aren’t being met.
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