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patient engagement platform

What is a Patient Engagement Platform?

on May 21, 2024 | By The InteliChart Team

A patient engagement platform is a software solution designed to empower patients to actively participate in their healthcare journey and enhance communication between patients and healthcare providers. These platforms often offer a wide range of functionality to provide everything ranging from appointment scheduling, health information access, communication with providers, educational resources, and self-management tools. The best patient engagement platforms will offer solutions for the various touch points throughout the patient journey.

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Comparison Guide: InteliChart’s Patient Intake vs. The Others

on April 1, 2024 | By The InteliChart Team

According to a recent survey of 1,000 patients conducted by InteliChart, 68% of patients prefer to fill out intake forms online. Although many health IT vendors claim their technology can digitize and streamline the entire intake process, there are often hidden limitations caused by outdated integration methods, technology that doesn’t work well together, or a lack of self-service customization options. Fortunately, InteliChart’s Patient Intake offers exactly what it promises – a truly customizable intake experience that can eliminate the use of paper forms for good. Let’s explore what your patients and staff can expect with the InteliChart’s Patient Intake versus other patient engagement vendors.  

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EHRs and patient engagement

Should EHR Companies Build Their Own Patient Engagement Platform?

on March 28, 2024 | By The InteliChart Team

Electronic Health Records (EHRs) have transformed the landscape of care delivery, assistinghealthcare organizations in efficiently documenting clinical encounters and overseeing patient records. Nonetheless, as patients take a more active role in their healthcare journey, EHR vendors are under increasing pressure to adapt their systems to prioritize the needs of today’s healthcare consumer.

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patients scheduling appointments

Strategies to Maximize Patient Appointment Scheduling

on March 11, 2024 | By The InteliChart Team

A critical, yet often-overlooked component to successful practice management is patient scheduling. Done correctly, it ensures a smooth flow of patients throughout the day with few backlogs or gaps and increases revenue. Done poorly, it results in angry patients, wasted time, stressed staff, and rushed appointments.

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patient satisfaction

Why Improving Patient Satisfaction is More Than a CAHPS Score

on February 27, 2024 | By The InteliChart Team

In the landscape of healthcare quality assessment, traditional metrics like CAHPS survey scores have long been the gold standard for evaluating patient satisfaction. However, relying solely on these standardized surveys may overlook crucial aspects of a positive patient experience, leading to an incomplete understanding of satisfaction levels.

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Boost Your Flu Vaccination Rates

Using Automated Campaigns to Boost Your Flu Vaccination Rates

on December 5, 2023 | By The InteliChart Team

According to the Director of the National Institute of Allergy and Infectious Diseases, flu progression in the Southern Hemisphere is a good predictor of our flu season in the United States. This year, flu season spiked early in Australia, which may indicate we’re in for a wave of cases soon. For healthcare leaders, this means mobilizing resources swiftly to curb the impact. As healthcare professionals, you have a pivotal role in safeguarding your patients' health, and one crucial way to do this is by increasing flu vaccination rates. In this blog, we'll explore a dual approach to achieving this goal: quick, straightforward strategies that require minimal preparation, and technology-enhanced methods that harness the power of innovation for even better results.

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Using Patient Engagement Technology to Maximize CHC Funding

on December 4, 2023 | By The InteliChart Team

Community health centers (CHCs) provide accessible, affordable healthcare to more than 30 million people in the U.S. These clinics are crucial for providing community-based healthcare, helping to improve population health, advance health equity, and increase patient access to both primary and preventative care. Since annual federal funding is a lifeline for these centers, it is imperative they make the best use of every penny. To that end, now is the time to explore innovative avenues to enhance center operations and streamline labor to deliver optimum care.

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The Unfortunate Tale of Frankensystems and Staff Burnout

on October 27, 2023 | By The InteliChart Team

In the first installment of this series, we examined how patching together disparate patient engagement solutions to satisfy the demands of the modern patient-consumer can mistakenly create a ‘Frankensystem’ that results in disjointed, frustrating experiences for patients and staff. Our second installment followed two fictious patients through their care journey – one who used a Frankensystem and a second that used a patient engagement ‘Masterpiece,’ a cohesive platform of solutions designed to work together from the beginning. We learned how technology can have a profound impact on the patient experience and patients’ decision-making about returning to a provider for care. This final installment in the series will take a closer look at the toll Frankensystems take on the staff that must use them. To that end, we’ll be following the experiences of two healthcare professionals: Franchesca and Mariana. Franchesca’s office uses a Frankensystem while Mariana’s office uses a Masterpiece.

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How Frankensystems Impede Positive Patient Experiences

on October 20, 2023 | By The InteliChart Team

In the first installment of our Frankensystem series, we introduced how integrating mismatched, disparate patient engagement solutions results in what is known today as the 'Frankensystem.' Although often created unintentionally and with the best intentions to deliver an optimized healthcare experience, Frankensystems are notorious for wreaking havoc on patient engagement. In the second installment in this series, we’ll take a closer look at how Frankensystems impede the patient experience and compare it to that of a patient engagement ‘Masterpiece’—a platform of solutions purpose-built to work cohesively together from the get-go.

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