on October 2, 2025 | By The InteliChart Team
In the first installment of this series, we examined how patching together disparate patient engagement solutions to satisfy the demands of the modern patient-consumer can mistakenly create a ‘Frankensystem’ that results in disjointed, frustrating experiences for patients and staff.
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on October 2, 2025 | By The InteliChart Team
In the first installment of our Frankensystem series, we introduced how integrating mismatched, disparate patient engagement solutions results in what is known today as the 'Frankensystem.' Although often created unintentionally and with the best intentions to deliver an optimized healthcare experience, Frankensystems are notorious for wreaking havoc on patient engagement. In the second installment in this series, we’ll take a closer look at how Frankensystems impede the patient experience and compare it to that of a patient engagement ‘Masterpiece’—a platform of solutions purpose-built to work cohesively together from the get-go.
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on October 2, 2025 | By The InteliChart Team
In 1818, Mary Shelley's groundbreaking novel "Frankenstein" was published, detailing the calamitous outcome of one man's pursuit to generate life by assembling disparate body parts. Today, this iconic tale serves as a metaphor for organizations integrating mismatched, disparate patient engagement solutions, giving birth to a "Frankensystem."
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on December 11, 2024 | By The InteliChart Team
When you’re thinking about improving patient engagement, it’s easy to focus on the effect it will have on your practice alone. The benefits speak for themselves: If you do it well, you’ll get more business, retain more patients, and remain more profitable. On the other hand, if you don’t do it well and patients remain disengaged, they’re likely to find other providers for their healthcare needs—not to mention they might leave you negative reviews, which can damage your practice’s reputation and cause you to lose revenue in the process.
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on December 4, 2024 | By The InteliChart Team
Chronic diseases—such as heart disease, cancer, diabetes, obesity, and arthritis—affect 60% of adults in the United States, with 40% of this group managing two or more conditions simultaneously. These conditions significantly impact quality of life and account for nearly 90% of the $4.5 trillion spent annually on healthcare, according to the CDC.
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on November 26, 2024 | By The InteliChart Team
The start of the year can be a perfect storm for healthcare practices. Flu season peaks, patient volumes surge, and high volumes of insurance coverage changes add complexity. With 1 in 5 Americans switching insurance each year, chances are some of your patients will have new plans come January. Staying ahead of these changes is crucial—and automated insurance eligibility verification can make all the difference.
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on November 21, 2024 | By The InteliChart Team
Patient engagement technology has become essential as healthcare increasingly shifts toward digital, patient-centered care. The global patient engagement solutions market is projected to grow at an impressive 17.7% annual rate, reaching $70.3 billion by 2030. This rapid adoption underscores how much practices and hospitals value tools that streamline engagement across the patient journey.
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on November 13, 2024 | By The InteliChart Team
Patient data is one of the most sensitive types of information healthcare organizations handle, and its protection is non-negotiable. From medical history to diagnoses, this data holds immense value—not just to providers but also to hackers. A data breach could lead to serious consequences, such as identity theft or insurance fraud, and could erode the trust patients place in their care teams.
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on November 7, 2024 | By The InteliChart Team
Insurance eligibility verification confirms a patient’s coverage before care, ensuring smooth operations and a positive experience for both patients and providers. When insurance isn’t active or doesn’t cover the scheduled service or booked provider, patients may be left responsible for the full bill. This often leads to payment delays or missed payments which can disrupt the practice’s revenue cycle and introduce further complications.
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on October 31, 2024 | By The InteliChart Team
Patient engagement is important because it directly improves health outcomes while driving growth and sustainability for healthcare providers. Actively engaged patients are more likely to attend appointments, adhere to treatments, and communicate effectively with their providers, all of which contribute to better health and fewer complications. This proactive approach also reduces costs and the demand on healthcare resources, freeing providers to focus on delivering quality care.
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