on June 9, 2021 | By Wendy Bartlett
The patient registration process needs to be as simple as possible for everyone involved, from patients to office staff and providers. The rise of healthcare consumerism means that care access has expanded to big-box retail stores like CVS, Walgreens, and Walmart, further accelerating the need for a seamless registration experience.
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on May 5, 2021 | By Wendy Bartlett
The shift from volume-based care to value-based care has completely transformed the healthcare industry. Value-based care is a form of healthcare reimbursement based on quality and clinical outcomes, as opposed to the number of services provided. Rather than following the traditional fee-for-service payment model, healthcare practices now strive to focus on overall quality of care, patient satisfaction, and health outcomes. These “fee-for-performance” payment models are slowly but surely raising quality standards, improving patient outcomes, and reimagining care delivery across the board—but for providers, adapting the way they serve patients is easier said than done.
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on April 22, 2021 | By Wendy Bartlett
Manual, inefficient workflows are a thing of the past in almost every industry, and healthcare is no exception. Automation in healthcare is nothing new: Technological advances have completely changed the game, enabling practices and providers to streamline time-consuming processes and improve their operations. Although many are already taking advantage of technology to automate manual workflows, some are not quite there yet. The truth is, the degree to which you embrace technology to work more efficiently can make or break your practice, so the sooner you get on board, the better.
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on March 30, 2021 | By Wendy Bartlett
COVID-19 has fundamentally changed many aspects of the healthcare industry, including how care is delivered, how technology is used, and everything in between. Now as we begin looking beyond the pandemic, healthcare leaders must determine what these changes mean for the future of patient engagement and how practices should take note over the next year to prepare for what’s to come. What’s next for patient engagement in a post-COVID-19 era? Here’s our take:
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on March 18, 2021 | By Wendy Bartlett
Engagement is both beneficial and essential for the 800,000+ U.S. residents in assisted living communities. Research has revealed a number of mental and physical health benefits for assisted living residents who engage in social activities, form strong interpersonal connections, and remain as actively involved as possible in their own care. However, residents living in assisted living communities may struggle to stay engaged—especially now, as the COVID-19 pandemic keeps loved ones away. Let’s discuss the importance of engagement for assisted living residents, as well as different activities you can use to boost it during the pandemic and beyond.
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on March 10, 2021 | By Wendy Bartlett
Getting patients in the door initially is only the first step when it comes to running a successful healthcare practice. For many, the true challenge lies in delivering top-quality care that keeps patients coming back, especially amid the ever-evolving expectations of the modern healthcare consumer. With that said, pediatric clinics can forge stronger patient relationships and ensure greater patient retention by adopting the following strategies.
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on February 2, 2021 | By James Taylor
As patient engagement solutions become a necessity for driving customer retention among healthcare providers, EHRs are faced with a dilemma: Build their own patient engagement tool-set or partner with an already established platform. Which makes the most sense for your company, revenue, and budget? In this infographic, we compare each approach to help you decide.
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on February 2, 2021 | By Wendy Bartlett
Today’s healthcare consumers expect seamless digital experiences, your patients included. Healthcare practices aim to deliver patient-centered care and align with modern consumer expectations, but doing so requires arming patients with the tools and resources they need—which starts with the patient portal.
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on January 26, 2021 | By Wendy Bartlett
These days, engaging and empowering patients to take an active role in their own care is a top priority for healthcare practices of all shapes and sizes. Providers are increasingly recognizing the many benefits to strong patient engagement, such as better care outcomes and reducing healthcare spending.
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on December 8, 2020 | By Wendy Bartlett
Many of today’s electronic health records (EHR) vendors recognize the value in enhancing their platform with patient engagement technology. When looking to do this, they typically have three choices: either build the technology in-house, partner with an existing company, or buy a new solution by way of an acquisition.
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