on January 5, 2022 | By The InteliChart Team
Delivering a top-quality patient experience is essential for practices and providers today—but healthcare for millennials is very different from previous generations. The rise of healthcare consumerism has completely changed the game. Thanks to newly emerging technologies and seamless digital experiences in other industries, millennial patients now demand the same level of convenience from their healthcare providers.
on December 15, 2021 | By The InteliChart Team
For practice staff and providers, there simply aren’t enough hours in the day. From returning patient phone calls to navigating regulatory requirements and quality performance, there’s always something else to get done and barely adequate time in the schedule to allow for it—at least not without help.
on November 2, 2021 | By The InteliChart Team
Patient engagement is so much more than just a buzzword; it’s a must for healthcare practices today. Engaging patients in the evolving healthcare space requires practices to constantly look for more effective ways to better meet consumer expectations.
on October 19, 2021 | By The InteliChart Team
In recent years, healthcare practices and providers have focused on ensuring fair and equitable access to care for every individual. Countless disparities have come to light, emphasizing the need for better health equity across various patient populations due to social determinants of health (SDOH).
on October 12, 2021 | By The InteliChart Team
Patient access to healthcare is a significant industry-wide area of concern that many stakeholders are committed to improving. When patients cannot access providers, it’s impossible for them to receive the care they need and deserve. The rise of retail health clinics is slowly improving patient access to healthcare, and it’s simultaneously creating competition for traditional practices because these clinics offer more flexible hours and cost transparency.
on October 5, 2021 | By The InteliChart Team
Patient needs are changing, and healthcare practices are scrambling to meet evolving expectations. Although the gap is narrowing between what providers deliver and what patients want and expect in a healthcare experience, there’s still room for improvement.
on September 21, 2021 | By The InteliChart Team
Healthcare workers spend their days (and sometimes even their nights) caring for others and making the world a healthier place.
on September 14, 2021 | By The InteliChart Team
Patients today want to take a more active role in their own care. However, to do so, they need easy access to their providers and health records at their own convenience—not to mention to the digital tools they want and expect from healthcare practices today.
on September 9, 2021 | By The InteliChart Team
To be successful in today’s competitive healthcare landscape, practices need to offer a top-notch care experience that leaves patients satisfied and engaged. If the patient experience is lacking, practices run the risk of experiencing increased churn, earning a negative reputation, and struggling to attract and retain patients.
on September 7, 2021 | By The InteliChart Team
Consumers today turn to online reviews for purchases of all kinds, from products and services to experiences and entertainment. It stands to reason that the same people perusing Amazon and Yelp reviews are most certainly turning to online feedback when choosing a healthcare provider.