on March 11, 2024 | By The InteliChart Team
A critical, yet often-overlooked component to successful practice management is patient scheduling. Done correctly, it ensures a smooth flow of patients throughout the day with few backlogs or gaps and increases revenue. Done poorly, it results in angry patients, wasted time, stressed staff, and rushed appointments.
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on February 27, 2024 | By The InteliChart Team
In the landscape of healthcare quality assessment, traditional metrics like CAHPS survey scores have long been the gold standard for evaluating patient satisfaction. However, relying solely on these standardized surveys may overlook crucial aspects of a positive patient experience, leading to an incomplete understanding of satisfaction levels.
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on December 5, 2023 | By The InteliChart Team
According to the Director of the National Institute of Allergy and Infectious Diseases, flu progression in the Southern Hemisphere is a good predictor of our flu season in the United States. This year, flu season spiked early in Australia, which may indicate we’re in for a wave of cases soon. For healthcare leaders, this means mobilizing resources swiftly to curb the impact. As healthcare professionals, you have a pivotal role in safeguarding your patients' health, and one crucial way to do this is by increasing flu vaccination rates. In this blog, we'll explore a dual approach to achieving this goal: quick, straightforward strategies that require minimal preparation, and technology-enhanced methods that harness the power of innovation for even better results.
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on December 4, 2023 | By The InteliChart Team
Community health centers (CHCs) provide accessible, affordable healthcare to more than 30 million people in the U.S. These clinics are crucial for providing community-based healthcare, helping to improve population health, advance health equity, and increase patient access to both primary and preventative care. Since annual federal funding is a lifeline for these centers, it is imperative they make the best use of every penny. To that end, now is the time to explore innovative avenues to enhance center operations and streamline labor to deliver optimum care.
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on August 1, 2023 | By The InteliChart Team
Nobody likes a no-show, and healthcare practices are no exception. Missed appointments can be a real headache across the board, creating obstacles that prevent practices from growing and providers from offering an exceptional care experience for each patient.
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on July 7, 2023 | By The InteliChart Team
This post was first published April 2022 & updated June 2023 Healthcare consumers have options when it comes to choosing a provider, and they're not afraid to switch to another practice if their expectations are not met. In fact, about 7 in 10 (69 percent) consumers said they would switch healthcare providers for a better experience. As such, more and more healthcare practices are offering patient self-scheduling tools to provide modern healthcare consumers and patients with the convenience and flexibility they are looking for—and discovering operational efficiencies in the process. Learn about patient self-scheduling and why it's essential in healthcare today.
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on June 28, 2023 | By The InteliChart Team
The patient intake process can be quite cumbersome and can cause headaches for your already-strained ancillary medical staff and patients. Paper forms are slow, prone to error, and simply outdated. These days, it seems like nearly everything is going digital—why shouldn’t your patient intake process follow suit? Plus, amid the COVID-19 pandemic, the last thing your patients want to do is sit in a waiting room filling out paperwork with a pen and clipboard that could be covered in germs. Fortunately, digitizing your patient intake process can help mitigate many of these challenges while offering several additional benefits for patients, practices, and providers. Let’s talk about why it's time to digitize your patient intake process.
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on June 22, 2023 | By The InteliChart Team
Originally posted in May, 2020 under the title, Benefits of Patient Portals and 5 Key Features. Updated June, 2023. Each year, an increasing number of healthcare providers recognize the benefits that come with patient portal adoption. A recent survey found that 72 percent of patients had access to a patient portal, up 64 percent from just a few years ago in 2016—and that momentum isn't likely to slow down anytime soon.
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on June 6, 2023 | By The InteliChart Team
Originally published October 2022, updated June 2023.
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on June 2, 2023 | By The InteliChart Team
Originally posted November 2022, updated June 2023. Patient self-scheduling is becoming more of the norm in healthcare, with more and more healthcare providers embracing it for their practices. According to a recent survey, 8 in 10 healthcare consumers said setting up appointments online would make scheduling much easier. And 79% said they want to use patient scheduling software tools to book and manage their healthcare appointments online.
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