Patient Engagement Blog

InteliChart's patient engagement blog for the latest news, info & tips on how to improve patient outcomes and keep your practice profitable.

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How to Make Your athenahealth EMR More Patient Friendly

How to Make Your athenahealth EMR More Patient Friendly

on July 15, 2021 | By The InteliChart Team

In today’s complex healthcare environment, patient needs are changing all the time. Modern healthcare consumers not only want but expect seamless digital experiences from their providers. Amid evolving patient expectations and the rise in retail clinics offering more convenient care experiences in their communities, healthcare practices must seek out more creative ways to engage and empower their patients.

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4 Ways Orthopedic Clinics Can Optimize the Patient Journey

4 Ways Orthopedic Clinics Can Optimize the Patient Journey

on June 15, 2021 | By Wendy Bartlett

Delivering top-quality experiences throughout each stage of the patient journey is essential for healthcare practices of all kinds. Like so many other areas of medicine, orthopedic clinics need to identify ways to engage and optimize interactions with patients, from registration and the very first appointment to a positive, healthy outcome.

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Best Practices to Optimize Your Patient Registration Process

Best Practices to Optimize Your Patient Registration Process

on June 9, 2021 | By Wendy Bartlett

The patient registration process needs to be as simple as possible for everyone involved, from patients to office staff and providers. The rise of healthcare consumerism means that care access has expanded to big-box retail stores like CVS, Walgreens, and Walmart, further accelerating the need for a seamless registration experience.

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The 5 Key Pillars of an Efficient and Successful Medical Practice

The 5 Key Pillars of an Efficient and Successful Medical Practice

on May 10, 2021 | By Wendy Bartlett

Medical practices are responsible for maintaining and optimizing countless moving parts at one time, from caring for patients and managing data, to identifying new ways to grow the business and remain profitable. The most successful practices have the right policies, procedures, and resources in place to juggle all these responsibilities and meet patient engagement goals, which is what helps set the best performers apart.

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5 Ways Your Healthcare Practice Should Be Using Automation

5 Ways Your Healthcare Practice Should Be Using Automation

on April 22, 2021 | By Wendy Bartlett

Manual, inefficient workflows are a thing of the past in almost every industry, and healthcare is no exception. Automation in healthcare is nothing new: Technological advances have completely changed the game, enabling practices and providers to streamline time-consuming processes and improve their operations. Although many are already taking advantage of technology to automate manual workflows, some are not quite there yet. The truth is, the degree to which you embrace technology to work more efficiently can make or break your practice, so the sooner you get on board, the better.

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How to Get a NextGen Certification

How to Get a NextGen Certification

on April 15, 2021 | By Wendy Bartlett

Each year, countless healthcare professionals pursue NextGen certifications in one or more of the electronic health record (EHR) vendor’s solutions. Earning a NextGen certification is a great way to demonstrate your proficiency in using their solutions, work more efficiently, and better serve your patients. Whether you’re considering becoming a NextGen Certified Professional (NCP) yourself or it was recommended by your employer, chances are you have questions about the following:

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How to Use Data to Improve Patient Outcomes

How to Use Data to Improve Patient Outcomes

on April 8, 2021 | By Wendy Bartlett

Healthcare practices and providers have access to more data today than ever before. Real-time data housed in electronic health records (EHRs) and software with robust reporting capabilities has changed how we approach patient care in numerous ways, from helping identify vulnerable, high-risk individuals, to operating more efficiently and proactive population health management.

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How Your EHR Is (Negatively) Impacting Patient Care

How Your EHR Is (Negatively) Impacting Patient Care

on April 6, 2021 | By Wendy Bartlett

Electronic health records (EHRs) are an integral component in today’s healthcare industry, offering numerous benefits to practices, providers, and patients alike. Even though patients don’t directly interact with the EHR their provider uses, it can still have a profound impact on their care quality, health outcomes, and overall experience with your practice—for better or for worse. Using an EHR that’s not effectively designed to support patient care can have several potentially negative implications. It’s up to you to ensure your EHR’s impact is positive as opposed to a deterrent to delivering top-quality care. Here’s how EHRs can negatively impact patient care and what your practice can do to take action.

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Looking Beyond COVID-19: What’s Next for Patient Engagement?

Looking Beyond COVID-19: What’s Next for Patient Engagement?

on March 30, 2021 | By Wendy Bartlett

COVID-19 has fundamentally changed many aspects of the healthcare industry, including how care is delivered, how technology is used, and everything in between. Now as we begin looking beyond the pandemic, healthcare leaders must determine what these changes mean for the future of patient engagement and how practices should take note over the next year to prepare for what’s to come. What’s next for patient engagement in a post-COVID-19 era? Here’s our take:

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