Posts about Patient Engagement

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Comparison Guide: InteliChart’s Patient Intake vs. The Others

on April 1, 2024 | By The InteliChart Team

According to a recent survey of 1,000 patients conducted by InteliChart, 68% of patients prefer to fill out intake forms online. Although many health IT vendors claim their technology can digitize and streamline the entire intake process, there are often hidden limitations caused by outdated integration methods, technology that doesn’t work well together, or a lack of self-service customization options. Fortunately, InteliChart’s Patient Intake offers exactly what it promises – a truly customizable intake experience that can eliminate the use of paper forms for good. Let’s explore what your patients and staff can expect with the InteliChart’s Patient Intake versus other patient engagement vendors.  

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EHRs and patient engagement

Should EHR Companies Build Their Own Patient Engagement Platform?

on March 28, 2024 | By The InteliChart Team

Electronic Health Records (EHRs) have transformed the landscape of care delivery, assistinghealthcare organizations in efficiently documenting clinical encounters and overseeing patient records. Nonetheless, as patients take a more active role in their healthcare journey, EHR vendors are under increasing pressure to adapt their systems to prioritize the needs of today’s healthcare consumer.

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patients scheduling appointments

Strategies to Maximize Patient Appointment Scheduling

on March 11, 2024 | By The InteliChart Team

A critical, yet often-overlooked component to successful practice management is patient scheduling. Done correctly, it ensures a smooth flow of patients throughout the day with few backlogs or gaps and increases revenue. Done poorly, it results in angry patients, wasted time, stressed staff, and rushed appointments.

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patient satisfaction

Why Improving Patient Satisfaction is More Than a CAHPS Score

on February 27, 2024 | By The InteliChart Team

In the landscape of healthcare quality assessment, traditional metrics like CAHPS survey scores have long been the gold standard for evaluating patient satisfaction. However, relying solely on these standardized surveys may overlook crucial aspects of a positive patient experience, leading to an incomplete understanding of satisfaction levels.

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Boost Your Flu Vaccination Rates

Using Automated Campaigns to Boost Your Flu Vaccination Rates

on December 5, 2023 | By The InteliChart Team

According to the Director of the National Institute of Allergy and Infectious Diseases, flu progression in the Southern Hemisphere is a good predictor of our flu season in the United States. This year, flu season spiked early in Australia, which may indicate we’re in for a wave of cases soon. For healthcare leaders, this means mobilizing resources swiftly to curb the impact. As healthcare professionals, you have a pivotal role in safeguarding your patients' health, and one crucial way to do this is by increasing flu vaccination rates. In this blog, we'll explore a dual approach to achieving this goal: quick, straightforward strategies that require minimal preparation, and technology-enhanced methods that harness the power of innovation for even better results.

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The Unfortunate Tale of Frankensystems and Staff Burnout

on October 27, 2023 | By The InteliChart Team

In the first installment of this series, we examined how patching together disparate patient engagement solutions to satisfy the demands of the modern patient-consumer can mistakenly create a ‘Frankensystem’ that results in disjointed, frustrating experiences for patients and staff. Our second installment followed two fictious patients through their care journey – one who used a Frankensystem and a second that used a patient engagement ‘Masterpiece,’ a cohesive platform of solutions designed to work together from the beginning. We learned how technology can have a profound impact on the patient experience and patients’ decision-making about returning to a provider for care. This final installment in the series will take a closer look at the toll Frankensystems take on the staff that must use them. To that end, we’ll be following the experiences of two healthcare professionals: Franchesca and Mariana. Franchesca’s office uses a Frankensystem while Mariana’s office uses a Masterpiece.

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How Frankensystems Impede Positive Patient Experiences

on October 20, 2023 | By The InteliChart Team

In the first installment of our Frankensystem series, we introduced how integrating mismatched, disparate patient engagement solutions results in what is known today as the 'Frankensystem.' Although often created unintentionally and with the best intentions to deliver an optimized healthcare experience, Frankensystems are notorious for wreaking havoc on patient engagement. In the second installment in this series, we’ll take a closer look at how Frankensystems impede the patient experience and compare it to that of a patient engagement ‘Masterpiece’—a platform of solutions purpose-built to work cohesively together from the get-go.

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Avoiding the Patient Engagement ‘Frankensystem’

on October 12, 2023 | By The InteliChart Team

In 1818, Mary Shelley's groundbreaking novel "Frankenstein" was published, detailing the calamitous outcome of one man's pursuit to generate life by assembling disparate body parts. Today, this iconic tale serves as a metaphor for organizations integrating mismatched, disparate patient engagement solutions, giving birth to a "Frankensystem."

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happy family using patient portal features

A Guide to the Top 10 Patient Portal Features

on June 22, 2023 | By The InteliChart Team

Originally posted in May, 2020 under the title, Benefits of Patient Portals and 5 Key Features. Updated June, 2023. Each year, an increasing number of healthcare providers recognize the benefits that come with patient portal adoption. A recent survey found that 72 percent of patients had access to a patient portal, up 64 percent from just a few years ago in 2016—and that momentum isn't likely to slow down anytime soon.

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