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InteliChart Selected by Nova Southeastern University to Orchestrate Patient Engagement

on August 26, 2020 | By Wendy Bartlett

InteliChart, the leader in patient engagement technologies, is pleased to announce that Nova Southeastern University (NSU), a top-ranked national research university with multi-specialty health centers and more than 300 providers, has selected Healthy Outcomes to orchestrate engagement across their medical enterprise. A deciding factor in NSU’s choice was InteliChart’s unsurpassed integration with their NextGen EHR and practice management system, as well as the ability to administer a premium portal product across all their practices simultaneously.

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InteliChart Selected by The Oregon Clinic to Enhance Patient Engagement Experience

on August 10, 2020 | By Wendy Bartlett

InteliChart, the leader in patient engagement technologies, is pleased to announce that The Oregon Clinic (TOC), a physician-owned multi-specialty medical provider with more than 270 providers, has selected InteliChart’s Healthy Outcomes® to enhance the engagement experience of their healthcare consumers and patients. InteliChart’s deep API integration with TOC’s athenaFlow EHR and athenaPractice management system will maximize workflows and proficiencies for TOC’s providers and staff and help them attain their long-term patient engagement goals.

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InteliChart Selected by Northeast Valley Health Corporation for Orchestrated Patient Engagement

on July 28, 2020 | By Wendy Bartlett

InteliChart, the leader in patient engagement technologies, is pleased to announce that Northeast Valley Health Corporation (NEVHC), a 150-physician federally-qualified health center practice affiliated with the Community Clinic Association of Los Angeles County (CCALAC), selected the Healthy Outcomes® platform to deliver orchestrated engagement to their patients. This process will provide a premium experience to NEVHC’s patients and staff members and bring unmatched API integration with their Nextgen EHR and practice management system.

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University Clinical Health selects InteliChart's Healthy Outcomes platform to boost patient engagement

on July 24, 2020 | By Wendy Bartlett

InteliChart, the leader in patient engagement technologies, is pleased to announce that University Clinical Health (UCH), a 175-physician, multi-specialty practice affiliated with the University of Tennessee Health Science Center, has selected InteliChart’s Healthy Outcomes® platform to modernize and streamline their patient and healthcare consumer experience by orchestrating engagement for patient portal, digital patient intake, and automating patient communications.  This process will unify several disparate processes in place today through legacy systems onto a single platform providing an unparalleled experience for both patients and staff members. A cohesive, multi-channel approach for communicating with patients before, during, and after medical visits is a competitive advantage of the Healthy Outcomes platform.

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Telehealth at No Charge during COVID-19 Coronavirus Crisis, Made Possible by InteliChart - eVisit Partnership

on March 22, 2020 | By Wendy Bartlett

Telehealth services are available to healthcare providers at no charge to help in their fight against COVID-19 (Coronavirus). Patient engagement technology leader, InteliChart, announced that they have partnered with virtual care and telehealth leader, eVisit, to deliver remote clinical capabilities for healthcare providers. As a result of the partnership, InteliChart is adding a new telehealth solution, Patient eVisit, to their Healthy Outcomes platform to serve ambulatory and acute environments and are making it available to healthcare providers at no cost through July 31.

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InteliChart Recognized as Certified athenahealth Partner

on March 5, 2020 | By Wendy Bartlett

InteliChart, a leader in patient engagement and population health solutions, proudly announces that its Healthy Outcomes platform is now a certified partner in athenahealth’s partner program. The program recognizes partnerships with software and services vendors and verifies their use in conjunction with athenahealth solutions.

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Carolina Neurosurgery and Spine Associates Partners with InteliChart to Engage Patients

on January 16, 2020 | By Wendy Bartlett

Charlotte, NC-based Carolina Neurosurgery and Spine Associates (CNSA) recently implemented solutions from InteliChart’s Healthy Outcomes patient-engagement platform to connect with their patients outside the visit and proactively encourage behaviors that lead to good health and well-being. Healthy Outcomes simplified CNSA’s patient-engagement process with a single platform that fulfills numerous needs. “We had previously been juggling a number of solutions from different vendors. It was disjointed and inefficient,” said Pam Saunders, Director of Information Systems and Managed Care at CNSA. “We selected InteliChart because Healthy Outcomes gives us multiple solutions that work in harmony, all from one vendor.” InteliChart is focused on the patient and perfecting the art of engagement. Our innovative combination of software and services give patients the tools they want so, as consumers, they can take an active role in their own healthcare. Engaging and satisfying patients also strengthens a medical practice’s position in the healthcare market. A single API to the Healthy Outcomes platform enables healthcare organizations to use any or all InteliChart’s products. A major factor in CNSA’s selection of InteliChart is the broad integration we have with their NextGen EHR/PM systems. The solutions CNSA currently has in place are: Patient Portal – connects patients to care teams and gives patients easy access to their healthcare information, all from their favorite device. Patient Intake – creates a consistent intake process for patients that increases portal adoption, streamlines the check-in process, and yields greater efficiencies. Patient Notify – eliminates workflow inefficiencies by automating communications. “The combination of Patient Portal, Patient Intake and Patient Notify gives us the flexibility we wanted,” said Saunders. “For example, even if a patient is not registered on Patient Portal, they can still use the forms feature in Patient Intake.” InteliChart’s Healthy Outcomes is currently rounded out with two more solutions, Patient Survey and Patient Activate. Patient Survey captures patient-reported outcomes and satisfaction surveys. Patient Activate’s automated patient management system has simple, yet powerful, tools that define parameters to specifically identify patients who require management, monitoring and intervention. “Prior to Healthy Outcomes, CNSA’s portal was limiting them. Now they have upgraded to a patient-engagement platform with real-time data flow that gives them reach far beyond a portal,” said Will Cantrell, InteliChart’s Director of Product Solutions. “Healthy Outcomes streamlined CNSA’s workflow process with automation, and they appreciate working with a vendor that has quarterly updates and is responsive to their suggestions for enhancements,” added Cantrell. “We’re pleased that now our patients have the convenience they want and the patient-friendly, reliable tools they need to be in charge of their healthcare information and outcomes,” acknowledged Saunders. About CNSA Carolina Neurosurgery and Spine Associates, established in 1940, is one of the oldest and largest private neurosurgical practices in the country. With 10 locations in North and South Carolina, the group has 44 board-certified or board-eligible physicians in specialty areas of neurosurgery, physical medicine and rehabilitation (physiatry), orthopaedic spine surgery, and pain management. They provide advanced surgical and non-surgical treatment for the entire spectrum of brain, spine and peripheral nerve disorders, including brain tumors, spine injuries, stroke, epilepsy, birth defects, concussions, neck and lower back pain, and pituitary tumors. About InteliChart InteliChart delivers Healthy Outcomes, the market-leading, patient-engagement platform that helps providers attain superior patient outcomes. The Healthy Outcomes solution suite consists of Patient Portal, Patient Intake, Patient Notify, Patient Survey and Patient Activate. Located in Fort Mill, SC, InteliChart was founded in 2010. Industry-leading EHR vendors, hospitals, health systems and physician practices have selected InteliChart as their patient engagement platform, collectively representing more than 28,000 client organizations and 30 million patients. We integrate with 30-plus EHR products and a single integration accesses all the solutions in our Healthy Outcomes suite.

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Huge Patient Engagement Boost for NextGen Users

on November 25, 2019 | By Wendy Bartlett

InteliChart, a leading provider of patient engagement and population health solutions, is pleased to announce that its Healthy Outcomes patient engagement platform is available to all NextGen users. This development provides a significant upgrade for physician practices that have struggled in their engagement capabilities and patient experience due to limited patient portals. InteliChart’s flagship Patient Portal represents nearly 40 million patients because it gives today’s healthcare consumers what they want from their providers: convenience, mobile anytime-access, financial engagement options, and value. Equally important, Healthy Outcomes automates care management workflows by monitoring targeted patient populations and activating patient engagement and specific actions that lead to improved patient outcomes. “We have been using InteliChart’s Patient Portal for three years now and it’s established a high degree of accountability for providers and patients,” said Alain Delgado, M.D. of Neurology and Neurosurgery Associates in Winter Haven, FL. “Both parties spend less time playing phone tag and patients can reach us directly with secure messages. Everything - from questions, diagnostic test results, or medication refills - is documented on the portal so nothing is lost in translation; there’s no missed communication.” Portals are assuredly an important piece of the patient engagement puzzle, but it’s just one piece of that overall puzzle. Patients want and need more than a portal for effective engagement. “For the past 10 years, we’ve focused on the healthcare consumer and how to best facilitate their engagement needs as a patient in a manner that benefits both patients and healthcare providers,” said Gary Hamilton, CEO at InteliChart. “It’s clear that patients and providers benefit from a harmonious engagement platform that brings a smart, consistent patient experience whether a patient is scheduling an online appointment, filling out intake forms, responding to a survey, participating in a medication adherence program or reviewing their lab results. Patients and providers require various degrees and methods for engagement, and that’s exactly what we deliver.” Patient Engagement Platform for NextGen EHR and PM System We’ve modernized the engagement experience for NextGen users through market-leading consumer engagement capabilities backed by deep API integration to the NextGen EHR and PM systems. We’ve also designed with the provider in mind as we automate practice workflows associated with portal registration, patient intake/check-in, patient scheduling, post-visit surveys, and population health efforts. The Healthy Outcomes patient engagement platform delivers engagement solutions from a single platform that operate seamlessly in unison with one another. The engagement platform includes: Patient Portal – A modern consumer experience that today’s patients expect with a digital representation of your practice that reflects your high standard of care. Schedule appointments, review lab results, complete forms, or review care plans and communicate with care teams – all accessible from iOS/Android app or any web browser. A complete NextGen API integration and full ONC certification deliver an exceptional patient and provider experience. Patient Intake - Digitize any paper form and automate the patient and practice workflows around them. Patients can electronically complete forms from anywhere, whether it’s from the comfort of their own home or on any tablet device while at your office. Automate your check-in process and upgrade the patient experience associated with your patient forms. All completed forms have API mapping back to the NextGen EHR and PM systems as discreet data updates. Patient Notify – Automating your appointment reminders, communications, and organization announcements has never been easier. With our real-time API integration with NextGen, appointment reminders can be sent with confidence and patient confirmations update the NextGen schedule immediately. All communications can be configured by provider, location, practice or at the enterprise level and can be sent according to each patient’s preference of IVR phone, text, email, or letter. Patient Survey - Deliver automated surveys to patients via email or text message. Whether you’re managing your reputation through satisfaction surveys and Google reviews or capturing patient reported outcomes, now you can simplify the acquisition of vital patient feedback. Send patient surveys based on any data criteria, whether it’s clinical, demographic, payer type, or custom. We give you access to all your NextGen data to define survey populations. Patient Activate – Automate engagement with specific patient populations defined by your own custom data criteria, such as lab value, medications, diagnosis, procedure, vitals, or visit data. Determine the ideal method to drive engagement to yield the desired patient action or behavior. Campaigns can be deployed, such as: medication adherence, referral compliance, decrease readmissions, direct home-care initiatives, or any custom campaign. Full API integration with NextGen EHR and PM system allows near real-time data analysis to determine patient outcome success. 100% patient-consumer engagement and provider workflows Since 2010, InteliChart’s innovation and development efforts have been committed to patient and consumer engagement. “Evolving our engagement platform and perfecting the patient experience is not a secondary effort for us – it’s our exclusive focus,“ added Hamilton. “Our development methods are mainstream and agile, allowing us to bring market trends and user feedback into product with a release cadence of four times a year. This means you’re able to benefit from product enhancements throughout the year without long painful delays that create frustrating user experiences. Healthcare consumers don’t tolerate technology that doesn’t work well. We want to ensure our providers engage, satisfy - and most importantly - retain their patients.” Choose the right NextGen patient engagement partner The NextGen EHR and PM system is one of the more than 30 EHR products with which we have API integration. Our Healthy Outcomes patient engagement platform is the choice of 28,000 healthcare organizations who partner with InteliChart to engage more than 40 million patients. InteliChart continues to work toward the goal of fulfilling the dynamic engagement requirements of provider organizations by bringing best-of-class patient and consumer engagement solutions to fruition. Brett Brickey, CIO at Tidewater Physicians Multispecialty Group in Virginia, explains why the 220-provider group selected InteliChart to deliver an enhanced patient experience to their patients. “InteliChart’s broad engagement capabilities and deep API integration with our NextGen EHR made the decision an easy one,” said Brickey. “Their ability to deliver a solution that meets the high demands of today’s healthcare consumer with a consistent brand and patient experience across all our ambulatory practices will help us as we guide our patients to actively engage in their healthcare.” Thousands of satisfied NextGen clients have made the decision to partner with InteliChart because of our unmatched proactive, personal communication. Our superior solution suite keeps providers connected to their patients outside the visit while simultaneously strengthening their position in the healthcare market. Learn more about the smart decision for patient engagement. About InteliChart  InteliChart delivers Healthy Outcomes, the market-leading, patient-engagement platform that helps providers attain superior patient outcomes. The Healthy Outcomes solution suite consists of Patient Portal, Patient Intake, Patient Notify, Patient Survey and Patient Activate. Located in Fort Mill, SC, InteliChart was founded in 2010. Industry-leading EHR vendors, hospitals, health systems and physician practices have selected InteliChart as their patient engagement platform, collectively representing more than 28,000 client organizations and 30 million patients. We integrate with 30-plus EHR products and a single integration accesses all the solutions in our Healthy Outcomes suite.

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Tidewater Physicians Multispecialty Group selects InteliChart’s consumer engagement platform to enhance the care experience of their patients

on November 18, 2019 | By Wendy Bartlett

InteliChart, the leader in consumer engagement solutions for physician practices and health systems, today announced that Tidewater Physicians Multispecialty Group (TPMG), a network of 220 providers across 85 office locations in southeastern Virginia, has selected the Healthy Outcomes patient engagement platform to deliver enhanced patient experience and overall engagement to their patients. Through InteliChart’s engagement platform, TPMG will deliver a flexible and dynamic engagement experience to its patients with a focus on what’s trending in consumer desires, such as: anytime mobile access, online scheduling convenience, and a consistent experience across all providers and locations. “We were looking to upgrade our current patient portal to modernize our consumer engagement capabilities, increase patient adoption and streamline office workflows,” said Brett Brickey, Tidewater’s CIO. “InteliChart’s broad engagement capabilities and deep API integration with our NextGen EHR made the decision an easy one. Their ability to deliver a solution that meets the high demands of today’s healthcare consumer with a consistent brand and patient experience across all our ambulatory practices will help us as we guide our patients to actively engage in their healthcare.” “Today’s patient expects the same from their healthcare experience as they do in other aspects of their lives – they want convenience, simplicity, and cost effectiveness. TPMG has established themselves as a community leader by setting a high standard in healthcare delivery – now they will deliver an engagement experience that matches their high standards,” said Gary Hamilton, CEO of InteliChart. “Furthermore, in addition to having an engagement platform to match the brand standard that TPMG has established, their staff will benefit from the workflow efficiencies obtained by an unparalleled level of integration with their NextGen EHR and practice management system.” Patients continue to drive the healthcare consumer movement and TPMG has acknowledged the importance of delivering upon what today’s healthcare consumer is looking for, while staying true to their mission of delivering exceptional healthcare that exceeds their patient’s expectations.  Their leadership in delivering upon clinical outcome goals while containing healthcare costs continue as demonstrated by annual outcome results through the Tidewater Accountable Care Organization.  Securing a higher level of patient engagement through InteliChart’s Healthy Outcomes patient engagement platform will significantly complement their established success in delivering on outcome goals. The TPMG and InteliChart partnership will provide Tidewater a platform for engagement initiatives to continue their community leadership and yield a competitive advantage in the current climate of healthcare consumerism. About Tidewater Physician Multispecialty Group TPMG’s mission is to provide superior healthcare that is responsible, physician-directed, and dedicated to keeping their patients best interest foremost. Their team of expert physicians, nurse practitioners, physician assistants, nurses, medical assistants, diagnostic staff, and non-clinical staff all work together to provide consistent, compassionate, high-quality medical care. For more information, please visit their website:  mytpmg.com/ About InteliChart InteliChart delivers Healthy Outcomes, the market-leading, patient-engagement platform that helps providers attain superior patient outcomes. The Healthy Outcomes solution suite consists of Patient Portal, Patient Intake, Patient Notify, Patient Survey and Patient Activate. Located in Fort Mill, SC, InteliChart was founded in 2010. Industry-leading EHR vendors, hospitals, health systems and physician practices have selected InteliChart as their patient engagement platform, collectively representing more than 28,000 client organizations and 30 million patients. We integrate with 30-plus EHR products and a single integration accesses all the solutions in our Healthy Outcomes suite.

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