Elevating Patient Engagement to Increase Retention
on December 13, 2023 | By Gary Hamilton
The once-solid bonds between providers and patients are dissolving. The breakup has been in the works a long time, but it’s accelerating. Patients, restless and newly empowered after decades of being taken for granted, are looking for more convenience from their healthcare providers and are willing to look elsewhere to get it. Providers are left wondering what they can do to attract new patients and retain their existing ones.
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