on March 17, 2023 | By Gary Hamilton
Improved health outcomes and increases in administrative efficiency can work hand-in-hand for healthcare organizations
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on March 9, 2023 | By Gary Hamilton
We all know that today’s patients have expectations that are greatly influenced by industries outside of healthcare. They want instant access to their health information and online tools for scheduling appointments and messaging their provider because they can do similar tasks through retail and banking websites. If patient engagement tools don’t align with expectations, providers risk their patients looking elsewhere for care.
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on September 27, 2022 | By Gary Hamilton
As health care shifts reimbursement models from fee-for-service to value-based care, new terms and phrases have been surfacing across the industry. Two of the terms emerging with increased usage are “patient engagement” and an “active patient.” But what do they mean? And why are they important?
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on July 19, 2022 | By Gary Hamilton
Accustomed to on-demand conveniences in all aspects of digital life, consumers and providers expect something more from health care. Combining state-of-the-art technology with a physician’s trained hands can transform how health care is delivered, organized, and experienced. An enhanced patient experience will be the key differentiator for providers, driving patient loyalty.
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on September 23, 2019 | By Gary Hamilton
Despite many healthcare organizations employing patient portals, the portal remains an underutilized resource. This low rate of adoption may stem, at least in part, from first-generation solutions developed in years past that offer little more than a website for patients and providers to communicate. As such, many healthcare organizations are overlooking more sophisticated, next generation portals that facilitate more advanced benefits, such as health information exchange, data analytics and population health management.
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