UCH selects InteliChart's Healthy Outcomes platform

July 24, 2020 | By Wendy Bartlett

InteliChart, the leader in patient engagement technologies, is pleased to announce that University Clinical Health (UCH), a 175-physician, multi-specialty practice affiliated with the University of Tennessee Health Science Center, has selected InteliChart’s Healthy Outcomes® platform to modernize and streamline their patient and healthcare consumer experience by orchestrating engagement for patient portal, digital patient intake, and automating patient communications.  This process will unify several disparate processes in place today through legacy systems onto a single platform providing an unparalleled experience for both patients and staff members. A cohesive, multi-channel approach for communicating with patients before, during, and after medical visits is a competitive advantage of the Healthy Outcomes platform.

“We are pleased that UCH selected us to help them deliver orchestrated engagement that allows their providers to bring consistently positive experiences to their patients and efficient workflows to their staff,” said Gary Hamilton, InteliChart CEO. “We firmly believe that providers who maintain personal relationships with patients can help them adhere to their care plan and guide them to make positive health choices that result in improved outcomes.”

Encouraging patients to take an active role in their healthcare is key to lowering costs and yielding greater value-based care payments for physician practices. Proactively communicating with patients is important in normal times and, as we have recently witnessed, in times of crisis like the current pandemic. With a trusted patient engagement technology partner, healthcare organizations can amplify the information housed in their electronic medical records and give patients the peace of mind knowing they have access to their health data anytime and anywhere.

“UCH has more than 120,000 patient visits annually across our 20 locations and it’s been a challenge to effectively engage our patient population,” said Brad Canada, MD, Chief Medical Officer of UCH. “The solutions in the Healthy Outcomes platform complement one another, enabling us to give our patients easy access to their medical information and communicate with them in a way that meets their needs and in the manner they prefer. InteliChart’s broad engagement capabilities and deep API integration with our Nextgen EHR and Practice Management System will allow us to attain our patient engagement goals for years to come, while maximizing workflows and proficiencies for our providers and staff.”

About University Clinical Health

Located in Memphis, TN, University Clinical Health (UCH) has more than 175 renowned providers experienced in a wide variety of disciplines. Our physicians serve on the faculty at the University of Tennessee Health Science Center, providing them with access to cutting-edge medical research and treatments. We are here to ensure that the latest advances in thinking, teaching, and treating are brought directly to our patients.

UCH is a not-for-profit, non-tax-supported group practice, which allows us to offer many unique, advanced health care services to people in the Mid-South at competitive prices. Our mission is to be a successful physician-led, professionally managed medical practice that benefits our community and supports the UT Health Science Center through a culture of care. For more information, visit https://www.universityclinicalhealth.com/.

About InteliChart
InteliChart delivers Healthy Outcomes, the market-leading, patient-engagement platform with smart, user-friendly solutions that work in unison to proactively engage patients and attain superior outcomes. The Healthy Outcomes solution suite consists of Patient Portal, Patient eVisit, Patient Intake, Patient Notify, Patient Survey and Patient Activate.

Located in Fort Mill, SC, InteliChart was founded in 2010. Industry-leading EHR vendors, hospitals, health systems and physician practices have selected InteliChart as their patient engagement platform, collectively representing 36 million patients. We integrate with 30-plus EHR products and a single integration accesses all the solutions in our Healthy Outcomes suite. For more information, visit www.intelichart.com.