Posts about Patient Engagement

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Elevating Patient Engagement to Increase Retention

on December 13, 2023 | By Gary Hamilton

The once-solid bonds between providers and patients are dissolving. The breakup has been in the works a long time, but it’s accelerating. Patients, restless and newly empowered after decades of being taken for granted, are looking for more convenience from their healthcare providers and are willing to look elsewhere to get it. Providers are left wondering what they can do to attract new patients and retain their existing ones.

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Address Staff Burnout with Innovative Communication Technology

on December 11, 2023 | By Gary Hamilton

Senior living communities play a pivotal role in offering care and support to the aging population. With older adults being one of the fastest-growing demographic groups in the country, an escalating demand exists for such services and care. In fact, it is estimated that the number of older adults transitioning to long-term care settings will increase 50% by the year 2030.

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Modernize Communications Between LTC Facilities & Families

on December 5, 2023 | By The InteliChart Team

CHARLOTTE, N.C., Dec. 5, 2023 /PRNewswire/ -- For too long, traditional modes of communication between senior care facilities and the families of residents has been plagued by handwritten messages, missed calls that need call backs, and voicemails – placing undue demands on staff and contributing to the labor crisis in long-term care, senior living, and skilled nursing facilities.

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Telemedicine as a Catalyst for Disease Prevention & Better Healthcare

on November 6, 2023 | By The InteliChart Team

Telemedicine is revolutionizing the healthcare industry by extending its reach and transforming the way patient care is managed. While it is well-known that telehealth services offer convenience and accessibility, there are several aspects of telemedicine that often go unnoticed. Gary Hamilton, CEO of InteliChart, a patient engagement technology vendor, sheds light on three critical aspects of telemedicine that deserve more attention: disease prevention, preventative care, and value-based care reimbursement models.

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Medical Group Experience and Patient Engagement Optimization

on October 31, 2023 | By The InteliChart Team

Brett Brickey, CIO at Tidewater Physicians Multispecialty Group in Virginia, shares his organization’s experience so far with the group’s patient portal—and their working optimizing it. According to a 2020 Accenture study, 52 percent of patients believe that a negative digital patient experience makes their entire medical experience unfavorable. In today’s healthcare landscape, organizations cannot risk losing patients to a sub-par patient portal that lacks the features patients want and is not inclusive with other engagement activities.

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