on February 4, 2026 | By Gary Hamilton
The opportunity ahead is significant. Humanized AI can close the gaps that lead to disengagement, improve outcomes through proactive communication, and give providers the bandwidth to focus where they’re needed most. Artificial Intelligence (AI) is entering a pivotal moment in healthcare. What began as a tool to assist providers with clinical documentation via ambient listening, is now evolving into something far more impactful: a way to engage patients, improve outcomes, and extend the reach of care teams.
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on January 28, 2026 | By Gary Hamilton
Healthcare organizations have spent the past decade layering on digital tools in the name of patient engagement. What began with portals and messaging systems has expanded to include scheduling, digital forms, reminders, and payments. But in many practices, these solutions were implemented one by one, often from different vendors and with little thought for how they work together. The result is a disconnected patient experience and an operational burden for staff.
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on November 18, 2025 | By The InteliChart Team
InteliChart's award-winning patient engagement platform now integrates advanced intelligence that boosts efficiency, supports clinicians, and delivers deeply personalized experiences throughout the care journey
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on July 21, 2025 | By Gary Hamilton
Providers can improve pediatric care by boosting engagement with parents and caregivers throughout the care process to promote education and increase awareness.
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on June 30, 2025 | By The InteliChart Team
Most providers have invested in patient engagement technology—whether it’s a portal, digital intake, or mobile appointment reminders. But many are still waiting to see those tools deliver on their full promise. Adoption remains one of the biggest gaps in patient engagement today. Too often, technology is implemented, but patients either don’t know if it exists, don’t understand how to use it, or try it once and never come back. That leaves providers with underutilized tools, missed opportunities for proactive care, and frustrated staff still managing tasks that should be automated.
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on June 16, 2025 | By Gary Hamilton
While patients are becoming increasingly comfortable with engagement technology, it is important that practices be inclusive of different generational levels of ability when deploying their suite of tools.
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on May 15, 2025 | By The InteliChart Team
New partnership model empowers pediatric practices to maximize their portal investment with deeper training, dedicated support, and additional engagement solutions
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on May 8, 2025 | By The InteliChart Team
Will Cantrell, Director of Product Research & Analytics and Craig Allen, Executive Vice President, discuss how InteliChart’s Family Portal strengthens connections between care teams and families. With real-time health updates, secure group and broadcast messaging, and convenient bill pay, the Family Portal is modernizing family engagement in long-term care.
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on April 24, 2025 | By The InteliChart Team
Trusted intake solution brings pediatric practices digital forms, eligibility, payments, and consents into a seamless pre-visit workflow
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on March 3, 2025 | By Gary Hamilton
The operational benefits of automated eligibility and payment workflows are clear, but its impact on people — both patients and staff — may be even more profound. Insurance eligibility and benefit verification has long been a cornerstone of healthcare operations. Yet for many providers, the traditional manual process remains a source of inefficiency and frustration. Time-consuming, error-prone, and administratively taxing, manual verification often hampers practices’ ability to collect accurate payments upfront — a critical step in creating financial stability and improving the patient experience.
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