Patient Engagement Blog | InteliChart (2)

low clean claim rate and how to fix them

4 Common Causes of Low Clean Claim Rates (and How to Fix Them)

on October 29, 2024 | By The InteliChart Team

With financial pressures rising across the healthcare industry, maximizing revenue through efficient claim processing has become essential. A key factor in this efficiency is a practice’s clean claim rate—the percentage of claims submitted to payers that are processed and paid without any errors or rejections on the first attempt. When claims are rejected, they add administrative burden, delay payments, and reduce margins, making it harder for practices to stay profitable.

The Benefits of Patient Engagement

on October 23, 2024 | By The InteliChart Team

Over the past decade, the term ‘patient engagement’ has shifted from just a buzzword to a fundamental pillar of effective care. This shift reflects a broader transformation in healthcare. The relationship between providers and patients is no longer one-sided. Patients are now active participants in their care, expecting more involvement and control over their healthcare experiences. With easy access to information and a more consumer-driven mindset, patients are researching treatment options, asking more questions, and even challenging their provider’s recommendations.

Strategies for Measuring Patient Engagement

on August 29, 2024 | By The InteliChart Team

It's easy for busy healthcare providers and staff to overestimate how well they're managing patient engagement. The face-to-face interactions they have with patients in the office can create an illusion that they’re engaged. However, while patients may be responsive during their appointments, their level of engagement can drop significantly once they leave.

What are the Characteristics of an Engaged Patient?

on August 21, 2024 | By The InteliChart Team

Patient engagement helps patients and their providers connect by promoting an active partnership and shared decision-making. The result is better health outcomes, reduced healthcare costs, and easier healthcare consumerism navigation.

Provider explaining healthcare results to the patient to overcome barriers to patient engagement.

Overcoming Common Barriers to Patient Engagement

on August 15, 2024 | By The InteliChart Team

Today, providers recognize the value and benefits of engaging with their patients. It leads to increased patient satisfaction and retention, improved health outcomes, greater profitability, and reduced workload. In fact, 62% of patients say that good communication and continuous engagement are the most important factors when choosing care.

Comparison Guide: InteliChart’s Patient Schedule vs. The Others

on July 26, 2024 | By The InteliChart Team

According to a recent study, 80% of patients prefer a physician who offers online scheduling. Although many health IT vendors claim their scheduling technology is self-service, patients often discover otherwise. Limited functionality and outdated integration methods hinder real-time scheduling and frequently lead to inconveniences and bottlenecks for all involved. Fortunately, InteliChart’s Patient Schedule offers exactly what it promises – a truly convenient self-scheduling experience that drives new patient acquisition and satisfaction, while automating appointment management for staff. Let’s explore what your patients and staff can expect with the InteliChart’s Patient Schedule versus other patient engagement vendors.

What is a Patient Engagement Platform?

on May 21, 2024 | By The InteliChart Team

A patient engagement platform is a software solution designed to empower patients to actively participate in their healthcare journey and enhance communication between patients and healthcare providers. These platforms can vary in functionality and scope, and offer solutions that simplify the healthcare experience such as online scheduling, 24/7 access to medical records, digital intake forms, two-way online communication with providers, easy access to educational resources, and other self-management tools.

Comparison Guide: InteliChart’s Patient Intake vs. The Others

on April 1, 2024 | By The InteliChart Team

According to a recent survey of 1,000 patients conducted by InteliChart, 68% of patients prefer to fill out intake forms online. Although many health IT vendors claim their technology can digitize and streamline the entire intake process, there are often hidden limitations caused by outdated integration methods, technology that doesn’t work well together, or a lack of self-service customization options. Fortunately, InteliChart’s Patient Intake offers exactly what it promises – a truly customizable intake experience that can eliminate the use of paper forms for good. Let’s explore what your patients and staff can expect with the InteliChart’s Patient Intake versus other patient engagement vendors.  

Should EHR Companies Build Their Own Patient Engagement Platform?

on March 28, 2024 | By The InteliChart Team

Electronic Health Records (EHRs) have transformed the landscape of care delivery, assistinghealthcare organizations in efficiently documenting clinical encounters and overseeing patient records. Nonetheless, as patients take a more active role in their healthcare journey, EHR vendors are under increasing pressure to adapt their systems to prioritize the needs of today’s healthcare consumer.

Bridging the Digital Divide for Equitable Access to Digital Health

on March 19, 2024 | By The InteliChart Team

The disparity in access to the internet—widely referred to as the digital divide—is significantly affected by geography and poses a challenge for many federally-qualified health centers (FQHCs). A recent reportfound that over 22% of rural Americans and almost 30% of Americans in tribal lands lack reliable and affordable high-speed internet.