Patient Survey

There’s never been a more important time to manage your online reputation. As more healthcare consumers search providers online, we’ll ensure you’re optimizing positive feedback and managing negative reviews.

Automate surveys following patient visits based on your specific criteria, such as: diagnosis, procedure, pain level, functional status, lab values, medication, adherence, referral, or any custom criteria you’d like.

Send simple ratings surveys or find out how likely patients are to refer friends and family. Use positive reviews and ratings to promote providers on your site as well as Google, Yelp, and other rating sites.

Simple surveys or detailed patient reported outcomes can be fully automated to send between patient visits. This could be something as simple as automating an adherence survey to patients that have not refilled maintenance medications.

Surveys are simple to create and fully customizable. Launch simple one, two, or three questions surveys or much more in depth – it’s up to you! Surveys are automatically sent on various events that you determine (visit, medication, diagnosis, etc.)

Surveys can be sent based on populations you define. These could be based on demographics, diagnosis, payer type, transportation availability, or any custom identifier you create. Surveys can be as brief or detailed as you choose.

Create automated events based on patients’ survey responses. For example, if a patient indicates they are in pain and have low functional status, then another event can be triggered such as an automated call, email/text, or alert a staff member.

A single engagement platform – it makes sense for both providers and patients. There’s no left-hand this and right-hand that. Just one contiguous and consistent experience from engagement portal to simple communications, surveys, and pop-health.