Family Care Partners and InteliChart

April 30, 2019 | By Wendy Bartlett

Leading healthcare information technology provider, InteliChart, announced the successful deployment of the InteliChart Patient Portal at Family Care Partners of Jacksonville, FL.

InteliChart provides a suite of products designed to support today’s health initiatives through connected health. InteliChart’s solutions facilitate Patient Engagement, Health Information Exchange, Accountable Care Organizations (ACO), Patient Care Coordination and Reducing Hospital Readmissions. InteliChart’s Patient Portal solution allows patients to easily and effectively connect to their providers and participate in the management of their own health.

Family Care Partners providers and staff have used the NextGen EHR product for 10 years. In anticipation of patient engagement requirements, Family Care Partners began its search for a solution that will be used by patients of all ages and technology skill levels.

“What initially drew us to the InteliChart patient portal solution is its intuitive user interface, something all our patients would be willing to utilize,” said Dr. William Carriere, President of Family Care Partners. “We are most impressed with the product enhancements routinely delivered which focus on improving staff efficiencies and simplify the patient engagement process”

Some of the InteliChart Patient Portal advanced functionality includes: an imbedded Personal Health Record (PHR) allowing patients to view and update their chart; Interactive Form functionality where patients can complete forms online and populate the NextGen EHR; Bill Pay capabilities allowing patients to pay statements on line then send supporting “835” to the practice; Live Scheduling option provides patients the ability to schedule directly on-line for select types of appointments reducing involvement required by schedulers and allowing patients immediate confirmation of activity.

“We are excited about the Family Care Partners relationship, a forward thinking organization fully committed to advancing the care of patients,” said Gary Hamilton, president, InteliChart. “The InteliChart patient portal provides Family Care Partners a solution designed to meet Meaningful Use criteria while laying a foundation to support projected care coordination plans”

About Family Care Partners
Family Care Partners is a family practice physician’s group with seven locations serving Jacksonville, Fleming Island, Neptune Beach and Ponte Vedra Beach. Family Care Partners has over fifty clinicians and healthcare professionals on staff offering medical options and unique solutions for traditional care. The physician-owned family practice group provides North Florida patients a variety of healthcare and diagnostic services including: Family Medicine, Pediatrics, Internal Medicine, Allergy and Wellness Programs. Recently, Family Care Partners was approved to form an Accountable Care Organization by the Centers for Medicare and Medicaid Services. For more information, call (904) 745-3618 or email Visit our website at

About InteliChart
InteliChart delivers Healthy Outcomes, the market-leading, patient-engagement platform that helps providers attain superior patient outcomes. The Healthy Outcomes solution suite consists of Patient Portal, Patient Intake, Patient Notify, Patient Survey and Patient Activate.

Located in Fort Mill, SC, InteliChart was founded in 2010. Industry-leading EHR vendors, hospitals, health systems and physician practices have selected InteliChart as their patient engagement platform, collectively representing more than 28,000 client organizations and 30 million patients. We integrate with 30-plus EHR products and a single integration accesses all the solutions in our Healthy Outcomes suite.