With the InteliChart Patient Portal, the patients of Alegent Health will be able to use a single portal to communicate securely with their physicians, as well as access their personal health record (PHR). Alegent Health conducted a year-long search for a patient portal with the expectation that the portal could continuously enhance the care experience for patients and families through the use of technology that provides value to the patient without additional patient cost, and will continue to improve the quality of care delivered.
The new patient portal will allow Alegent Health’s patients to pre-register, request appointments and create their own appointments directly on line. Patients will also be able to request prescription refills, view and pay statements online, complete medical forms, receive results and other pertinent, patient-specific health information.
“The fact that InteliChart integrates directly with our NextGen EHR and will allow our patients and doctors to easily exchange information from the portal to the NextGen system was a big advantage for InteliChart,” said Jim Burgart, Alegent Health Operations Leader for Information Systems. “InteliChart doesn’t just move demographic information, it also provides real-time clinical information to patients. The automation will save Alegent Health and its patients time updating charts, inputting patient payments, completing forms, answering calls for prescription refills and scheduling appointments.”
“It was important for Alegent Health that their patients could access all their medical information through a single user friendly portal,” said Rick Hayes, InteliChart VP of Business Development. “Furthermore, Alegent Health can now work with one partner to facilitate the exchange of healthcare information with NextGen, and other EHR vendors in the community such as Allscripts and Siemens. Our software is truly vendor neutral and will allow a large health system such as Alegent Health to not only maintain their current workflows, but enhance and improve them.”
“Beyond their functionality, InteliChart’s portal will create a great user experience for the patient,” said Mr. Burgart. “InteliChart was also willing to work with Alegent Health to add certain functionality, such as real-time patient scheduling online. Our patients will now be able to schedule their own visits at the practice and also schedule certain visits such as mammograms and radiology appointments at the hospital. This will save the Alegent Health staff and our patients valuable time by eliminating many of the back and forth calls between the patient and us.”
About Alegent Health
With a commitment to providing high-quality care and an exceptional patient experience, Alegent Health, its 1,300 physicians and 8,600 employees are focused on caring for the body, mind and spirit of every person. Patients find a continuum of care at Alegent Health, from primary care through geriatrics. Families can also find specialty care at Alegent Health including women’s and children’s, cardiovascular, orthopaedics, spine, oncology, physical rehabilitation and behavioral health services. With the blessing of our sponsors, Catholic Health Initiatives and Immanuel, Alegent Health has grown to nine hospitals, freestanding inpatient psychiatric and skilled nursing facilities and more than 100 sites of service making us the largest not-for-profit, faith-based healthcare provider in Nebraska and southwest Iowa. For more information, visit www.alegent.com.
InteliChart delivers Healthy Outcomes, the market-leading, patient-engagement platform that helps providers attain superior patient outcomes. The Healthy Outcomes solution suite consists of Patient Portal, Patient Intake, Patient Notify, Patient Survey and Patient Activate.
Located in Fort Mill, SC, InteliChart was founded in 2010. Industry-leading EHR vendors, hospitals, health systems and physician practices have selected InteliChart as their patient engagement platform, collectively representing more than 28,000 client organizations and 30 million patients. We integrate with 30-plus EHR products and a single integration accesses all the solutions in our Healthy Outcomes suite.