PatientNotify

Convenience is a priority for consumers in every part of their lives - healthcare included. Communicate with your patients in a way that is convenient for them and efficient for you.

Features of PatientNotify

Appointment Reminders

Reduce your patient no-shows by automating appointment reminders and confirmations. Based on real-time data, we’ll deliver reminders to your patients based on their preferred contact method.

Patient Communication

Whether you’re announcing a new office location or closed for the day due to inclement weather, now you can deliver on-demand communications to your patients via email, text, phone, or even letter.

Reduce Workload Stress

Staff members have more important things to do than manually call patients to remind them of their upcoming appointments. Now you can automate appointment reminders and confirmations and make better use of your staff members’ time.
Preferred Patient Contact

Our engagement platform allows us to manage patient contact methods through your EHR, PM system, and our PatientPortal. Now you can deliver communication in the mode your patients like best.
Optimize Appointment Availability

Significantly reduce patient no-shows and maximize your providers’ schedules by giving ample time for patients to confirm their appointment. Patients can click a link and immediately reschedule, allowing you to fill their previous appointment time.
Patient Balance Notifications

Automate your patient payment and collections processes by delivering bill-pay reminders. Patients are prompted to make a payment on outstanding patient balances and guided through your online bill-pay process.
Orchestrated Engagement

Our engagement platform allows you to synchronize your efforts across mediums. Patients are reminded of appointments via text and phone, while also seeing reminders and confirmations in their InteliChart PatientPortal.
Patient Recall/Recare

We deliver the most comprehensive patient recall and re-care capability. Deliver communications to patients based on any element of their clinical chart via our real-time clinical data collection from your EHR and PM system.
Automated Waitlists

When a patient cancels their appointment on short notice, you can defer to your patient waitlist to automatically fill the newly-opened appointment slot. Patients appreciate the new availability and staff appreciate the automated workflow. This feature available in 2020.
Right-Sized for You

We offer several models to meet your organization’s needs and budget. Whether you’d like a transaction model by physician, practice, enterprise, or unlimited models per provider, we’ve got you covered.

Practices and other healthcare organizations that effectively communicate with patients through text messaging and other electronic methods have advantages in the market and improved patient compliance."

Medical Group Management Association (MGMA)