Request a Demo
    Elderly Woman Using Computer
    Family Portal

    Manage the health of loved ones from a distance

    When family members can’t be there for their loved ones in senior living or long-term care facilities, Family Portal is the next best way to stay connected. Families have 24/7 access to remote health monitoring information such as residents' meal consumption, activities, and functional status. Facility staff can manage family health inquiries through secure messaging and provide a convenient way to pay statements online. 

    Watch Video
    grandfather showing phone to family

    Family involvement is crucial for improving the quality of care for residents who are in long-term care, skilled nursing, and rehabilitation facilities. Family Portal enables family members and caregivers to stay informed about the health and well-being of their loved ones from a distance.

    Key benefits of InteliChart's Family Portal

    Senior woman and digital tablet stock photo

    Secure messaging for families and staff

    Nothing is worse than the ongoing phone tag between your care team and a resident’s family members. Convenient, secure, HIPAA-compliant messaging ends frustrating, inefficient phone calls for family members and your staff. 

    Smiling Asian man standing by a window and using a smartphone

    Automated outreach to families

    Reduce staff workloads and stay connected to your residents’ family members by automating your organization’s communications via text, email, and IVR phone calls with our Family Notify solution. 

    Young woman with mother using laptop at home

    Boost your online reputation

    Use Family Portal to differentiate your organization and demonstrate your commitment to the well-being of your residents and their families, which can translate to favorable online ratings. Adding our Family Survey solution to your engagement toolbox helps you gain valuable insights into how families feel about the care you’re giving their loved one.  

    grandfather showing phone to family

    Family involvement is crucial for improving the quality of care for residents who are in long-term care, skilled nursing, and rehabilitation facilities. Family Portal enables family members and caregivers to stay informed about the health and well-being of their loved ones from a distance.

    Features include:

    Platform-Family Portal EDIT
    monitor

    Remote health monitoring tools

    Family Portal offers a seamless, convenient way for family members to monitor their loved one’s functional and cognitive status, medication adherence, care plan details, and meal consumption—no matter how far away they are.
    meeting

    Message board for multiple caregivers

    With Family Portal, multiple caregivers can have access to information about their loved one. A message board gives everyone on the account a place to exchange concerns, observations, and progress updates related to their family member.
    reminder

    Activity and appointment monitoring

    Family members and caregivers can easily keep up with the latest information on activity sign-ups and participation, as well as upcoming doctor appointments.
    pills

    Medication administration

    Track what medications are administered and when, plus dosages and refusals.
    mobile-payment

    Simple payment processing

    Our secure, easy-to-use system allows family members to view and pay facility invoices.
    grandfather showing phone to family

    Family involvement is crucial for improving the quality of care for residents who are in long-term care, skilled nursing, and rehabilitation facilities. Family Portal enables family members and caregivers to stay informed about the health and well-being of their loved ones from a distance.

    Additional patient engagement solutions from InteliChart

    Healthy Outcomes Patient Portal Patient Schedule Patient Intake Patient Notify Family Portal Patient Survey Patient Activate Patient eHealth

    Patient Portal

    Give patients instant access to their entire clinical record via an intuitive and well-designed healthcare hub. Patient Portal seamlessly integrates with our other engagement solutions, creating a convenient and cohesive experience for patients. 

    Explore Patient Portal

    Patient Schedule

    Enable patients to quickly schedule appointments after searching for and selecting a provider online, without logging into an account or downloading an app. Meanwhile, avoid unwanted overbookings and scheduling mishaps via our two-way integration with your EHR. 

    Explore Patient Schedule

    Patient Intake

    Give patients the convenience to check in for their visit from their home, the parking lot, or your waiting room. Providers will enjoy streamlined patient processing workflows by digitizing and automating the entire intake process. 

    Explore Patient Intake

    Patient Notify

    Automate appointment reminders, confirmations, and organizational announcements via call, text, email or within the Patient Portal. Maximize staff efficiency and increase practices revenues by eliminating manual patient communication workflows.

    Explore Patient Notify

    Family Portal

    Empower families to manage the health of a loved one who is in long-term care, skilled nursing, and rehabilitation facilities. Family Portal offers the same easy-to-use and modern portal experience as our Patient Portal.  

    Patient Survey

    Automatically measure patient satisfaction and capture patient-reported outcomes with completely customizable surveys. Send surveys to target populations and create automated events based on survey responses. 

    Explore Patient Survey

    Patient Activate

    Say goodbye to manual and inefficient population health initiatives and motivate your patients to become active participants in their own health. Automate meaningful engagement between visits using simple yet powerful tools that enable you precisely identify patients to manage, monitor, and intervene with.

    Explore Patient Activate

    Patient eVisit

    Provide a fully integrated virtual care experience that emulates a digital version of your physical practice. With options for 1:1 or group visits, providers and staff will appreciate not having to leave their current systems or workflows, while patients will love the convenience and simplicity of our telehealth solution.

    Explore Patient eHealth

    Trusted by leading healthcare organizations

    Patients have more information online than with our previous vendor, enabling them to view their visits and such without needing to contact our office. Messaging on the Portal is very user-friendly for our patients.

    Linda McVey
    Patient Services Manager, Princeton Orthopaedic Associates PA

    We had previously been juggling a number of solutions from different vendors. It was disjointed and inefficient. We selected InteliChart because Healthy Outcomes gives us multiple solutions that work in harmony, all from one vendor.

    Pam Saunders
    Director of Information Systems and Managed Care, Carolinas Neurosurgery and Spine Associates

    Our positive experience with InteliChart and their Patient Portal has us looking forward to adding more solutions from their comprehensive platform as we build our patient engagement initiatives. We see real value in having one vendor with multiple solutions that efficiently manage our patients. The simplicity of not bouncing between applications, as well as the consistency of all our solutions being on one unified platform, drove our decision to choose InteliChart.

    Hope Owens, LPN, NCP Multispecialty Group
    Director of Systems Implementation and Support at Tidewater Physicians

    Explore our patient engagement resources

    Thumbnail-2
    Checklist
    Checklist: How Effective is My Patient Portal?
    Family Portal Keeps Remote Families Connected
    Article
    Family Portal Keeps Remote Families Connected
    Population Health Management Obstacles Overcome with Automated Interventions
    eBook
    A Step-by-Step Guide to Population Health Management
    See All Resources

    Get a firsthand look at how InteliChart empowers game-changing patient engagement success.

    Request a Demo
    Request a demo of InteliChart's patient engagement platform