Healthcare IT Insights

InteliChart Excels in KLAS First Look Spotlight Report 2024 

InteliChart Achieves Product Excellence, Integration Capabilities & Customer Success in Healthcare Technology 

InteliChart is proud to announce its outstanding performance in the recent KLAS First Look Spotlight Report, where our Patient Portal earned an overall customer satisfaction score of 86. This achievement sets us apart in the healthcare IT industry, outperforming multiple KLAS averages.

KLAS, known for its thorough evaluations of healthcare IT, assessed our Patient Portal in terms of key performance indicators, customer expectations, and functionality adoption. The report highlights how our Patient Portal outperforms EHR vendor options, emphasizing its seamless integration and ability to enhance patient experiences through clear communication.

Overall Patient Satisfaction Score
Key Highlights: 
  • KLAS average for Patient Portals: 76.8​
  • KLAS average for all rated software: 79.6​
  • NextGen's PXP Portal score: 57.7

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About KLAS

KLAS is a research and insights firm on a global mission to improve healthcare delivery by amplifying the provider's voice. Working with thousands of healthcare professionals and clinicians, KLAS gathers data and insights on software, services, and medical equipment to deliver timely reports, trends and statistical overviews. The research directly represents the provider voice and acts as a catalyst for improving vendor performance. Follow KLAS on X and LinkedIn. Learn more at klasresearch.com. 

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