In one survey, 50 percent of patients said they believe that a negative digital experience can ruin the entire experience with that provider. The wrong telehealth platform can lead to decreased patient satisfaction, engagement, and adherence. Free solutions are equally (or more) frustrating for providers and staff, as they often don't integrate with electronic health records, practice management systems, and other patient engagement tools.
Telehealth has arrived, and it’s here to stay. Nearly 88 percent of Americans surveyed said they want to continue using telehealth services after the pandemic. Make your solution keeps up with demand.
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